Artificial intelligence is a broad term that refers to any type of computer software that engages in human-like activities, such as learning, planning, and problem-solving. From administrative tasks to complex capabilities, AI is disrupting nearly every business in every industry...
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In Switzerland, we have recently launched the ‘Bring Women Back to Work’ initiative and now, more than ever, we’re encouraging our partner network to get on board and become part of a growing community of like-minded businesses. ...
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Since the advent of the COVID-19 pandemic, life has changed dramatically for individuals and businesses all over the world. Experienced scenario planners, such as Peter Schwartz, are trained in the science of scenario planning- thinking about the unthinkable in a structured, balanced, careful way....
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Business priorities have shifted from playing offense to defense. It is a critical time to focus on helping customers extract value from your products and services. That’s why your technology team needs to do all they can to leverage existing Salesforce products to improve the customer experience...
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This is a defining moment in retail. With COVID-19 creating a national emergency, the majority of people are staying at home. The result is a massive spike in demand for groceries and other household essentials alongside widespread concerns about safety from both customers and employees.
Retailers...
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We are currently facing a rather challenging time. It has made me reflect on the many things we take for granted. And everything that once made our lives easier, from office space or public school for our children, to the convenience and dependability of small businesses.
There’s the restaurant you...
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My job is to ensure every customer gets the most value out of Salesforce, but my passion is establishing and building trust. As the Chief Adoption Officer, I spend more than half my time meeting with customers all around the world. It’s that face-to-face interaction that helps me help them.
On any...
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