{"id":10621,"date":"2024-06-28T13:58:59","date_gmt":"2024-06-28T13:58:59","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=10621"},"modified":"2024-06-28T13:59:56","modified_gmt":"2024-06-28T13:59:56","slug":"revenue-impact-ai-driven-marketing-strategies","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/eu\/blog\/revenue-impact-ai-driven-marketing-strategies\/","title":{"rendered":"What&#8217;s the Revenue Impact of Using AI-Driven Marketing Strategies?"},"content":{"rendered":"\n<p><em>Maximising revenue is a primary goal for any business. Find out how AI-driven marketing strategies help to increase an organisation\u2019s return on investment (ROI).<\/em><\/p>\n\n\n\n<p>Generative AI&nbsp;is pushing the boundaries of what you can achieve in marketing and sales. And given the increasing complexity of work in today\u2019s digital-first world, this time-saving technology is becoming an essential tool.&nbsp;<\/p>\n\n\n\n<p>That\u2019s why&nbsp;<a href=\"https:\/\/slack.com\/intl\/en-gb\/blog\/news\/new-slack-research-shows-accelerating-ai-use-at-work?_gl=1*1j5fbyf*_ga*MTU4MDA4NTg4NC4xNzEwNDkwMzI5*_ga_3VHBZ2DJWP*MTcxNDY0Mjk0Mi41Ni4xLjE3MTQ2NDMyODcuMC4wLjA.&amp;_ga=2.137751475.2068784016.1714471282-1580085884.1710490329\">81% of executives<\/a>&nbsp;feel the urgency to integrate generative AI into their organisations. And it\u2019s no wonder when it\u2019s&nbsp;estimated to <a href=\"https:\/\/www.mckinsey.com\/about-us\/new-at-mckinsey-blog\/delivering-tech-powered-growth-through-generative-ai\">unlock $4.4 trillion<\/a> in global productivity over the coming years. Talk about making an impact\u2026<\/p>\n\n\n\n<p>So, if increasing your bottom line is on your boardroom agenda, you need to consider investing in AI-driven marketing strategies. Let\u2019s see how.<\/p>\n\n\n\n<div class=\"layout-seven wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Say Hello to Einstein Copilot<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Empower every employee to do more with Einstein Copilot, your conversational AI for CRM \u2014 grounded in your company data.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/eu\/artificial-intelligence\/einstein-ai-assistant\/\">Learn More<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-seven.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-seven.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-driving-sales-and-revenue-with-generative-ai\"><strong>Driving sales and revenue with generative AI<\/strong><\/h2>\n\n\n\n<p>Generative AI is revolutionising the way we do business, and at Salesforce, we fully grasp its immense potential. Our commissioned research reveals that, fuelled by the new wave of generative AI, Salesforce and our partner ecosystem are estimated to create a net gain between 2022 and 2028 of more than <a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/idc-salesforce-economy-ai\/\">$2 trillion in business revenues and 11.6 million jobs<\/a> globally. These staggering figures underscore just how powerful AI is, and why it should be considered when developing your business strategies.<\/p>\n\n\n\n<p>But how exactly does having AI-driven marketing strategies help?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-creating-content-with-generative-ai\"><strong>Creating content with generative AI<\/strong><\/h2>\n\n\n\n<p>Generative AI is your key collaborator when it comes to <a href=\"https:\/\/www.salesforce.com\/eu\/blog\/5-ways-use-ai-generated-content-marketing-strategy\/\">creating content<\/a>. It can be a great sounding board to help brainstorm ideas and rapidly create keyword-rich content that aligns with your brand style and resonates with your target audience.<\/p>\n\n\n\n<p>It also serves as a <a href=\"https:\/\/www.salesforce.com\/eu\/blog\/generative-ai-new-virtual-assistant\/\">virtual assistant<\/a>, taking notes, drafting emails, and summarising calls, which takes the load off manual, repetitive tasks and frees up valuable time for you to focus on building relationships and closing deals.<\/p>\n\n\n\n<p>As an analytics tool, you can use AI to see what your customers value most. Is it the price? Brand values? Functionality? These insights should feed back into your strategy, and you can use them, alongside generative AI, to create multiple marketing campaigns with different messaging for distinct audiences and run A\/B testing to see what generates the best results. This will save you time, resources, and data analysis costs \u2014 all contributing to increasing your bottom line. So, while the strategy is still defined by humans, the content creation, testing, data, and analytics will be taken care of by AI.<\/p>\n\n\n\n<p>When AI-driven marketing strategies are implemented effectively, it\u2019s not just speed and analysis that drive revenue. It\u2019s also due to AI\u2019s ability to create personalised content at scale.<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Revenue Intelligence: The World\u2019s #1 CRM for Sales<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Win and grow fast with actionable revenue intelligence built into Sales Cloud. Get complete visibility of pipeline, forecasting, and rep performance \u2014 all on a single, customisable platform.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/eu\/sales\/revenue-intelligence\/\">Explore More<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"281\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2023\/09\/revenue-intelligence-header.png\" class=\"attachment-full size-full\" alt=\"Don\u2019t Get Left Behind! How Revenue Intelligence Can Supercharge Your Sales Teams\" srcset=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2023\/09\/revenue-intelligence-header.png 500w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2023\/09\/revenue-intelligence-header.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2023\/09\/revenue-intelligence-header.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-creating-personalised-experiences-with-generative-ai\"><strong>Creating personalised experiences with generative AI<\/strong><\/h2>\n\n\n\n<p>When <a href=\"https:\/\/www.salesforce.com\/eu\/resources\/research-reports\/state-of-the-connected-customer\/\">65% of customers<\/a> worldwide expect companies to adapt to their changing needs and preferences, personalisation should be at the heart of your marketing strategies. With generative AI, you can make sure it is.<\/p>\n\n\n\n<p>With AI analysing customer data and history, it can <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.mc_pb_einstein_content_selection.htm&amp;type=5\">suggest favourite products<\/a>, hide non-relevant items, and evaluate which images generate the highest engagement. This helps you optimise click-through rates and makes personalising the browsing experience effortless.<\/p>\n\n\n\n<p>Additionally, with AI chatbots, you can provide 24\/7 communication to customers and generate precise, fast, tailored responses <a href=\"https:\/\/www.salesforce.com\/eu\/artificial-intelligence\/ai-prompt-builder\/\">grounded in CRM data<\/a>. This enables your sales agents to share replies in just one click and customers to receive the answers they need promptly.<\/p>\n\n\n\n<p>This level of personalisation enhances relevancy for your customers, creating a sense of understanding and fostering a deeper emotional connection. As a result, not only do you save money on experience design, but with more satisfied customers who are more likely to repeat a purchase, you maximise your ROI.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-knowing-which-ai-tools-to-use-nbsp\"><strong>Knowing which AI tools to use<\/strong>&nbsp;<\/h2>\n\n\n\n<p>As the popularity of generative AI grows, so does the number of AI tools. With so many available, knowing which is best suited for your business can be overwhelming. That\u2019s why it\u2019s important to understand the specifics of different tools so you can match the right tool to your needs. No matter your industry, no matter your team, there\u2019s an AI tool available for you.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em><strong>Sales<\/strong><\/em> <strong><em>\u2014<\/em><\/strong> with <a href=\"https:\/\/www.salesforce.com\/eu\/sales\/cloud\/\">AI integrated into Sales<\/a>, you can leverage actionable insights from sales projections, real-time reporting, and purpose-built analytics, enabling you to maximise growth and revenue across all channels.<\/li>\n\n\n\n<li><em><strong>Customer Service<\/strong> <strong>\u2014<\/strong> <\/em><a href=\"https:\/\/www.salesforce.com\/eu\/service\/cloud\/\">AI tools for customer service<\/a> are transformative. They enable you to track interactions across every touchpoint and resolve incidents faster with AI chatbots, advanced knowledge management software, and ticketing tools \u2014 driving service productivity and brand loyalty. The <a href=\"https:\/\/www.salesforce.com\/eu\/service\/cloud\/\">Service Cloud<\/a> can easily integrate into your existing infrastructure to allow your team to unlock these benefits.<\/li>\n\n\n\n<li><em><strong>Marketing \u2014 <\/strong><\/em>with an AI-driven marketing strategy, you can win customers, engage efficiently, and boost ROI. How? By unifying your data for a <a href=\"https:\/\/www.salesforce.com\/eu\/products\/\" target=\"_blank\" rel=\"noreferrer noopener\">360-customer view<\/a> with real-time insights and leveraging built-in analytics and intelligent user journey mapping to help your team launch multi-channel campaigns. <a href=\"https:\/\/www.salesforce.com\/eu\/marketing\/\">Salesforce Marketing Cloud<\/a> is one such tool that allows you to do that.<\/li>\n\n\n\n<li><em><strong>E-commerce \u2014<\/strong> <\/em>AI tools for e-commerce allow you to personalise and improve the shopper journey through AI-infused software. You can drive sales with a single, agile e-commerce platform that meets and exceeds customer expectations with scaled, personalised campaigns, both online and in-store. All this can be leveraged with <a href=\"https:\/\/www.salesforce.com\/eu\/commerce\/\">Salesforce Commerce Cloud<\/a>.<\/li>\n<\/ul>\n\n\n\n<div class=\"layout-astro wp-block-salesforce-blog-related-trail\">\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__cloud\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-cloud-layout-astro.png\" alt=\"\">\n\n\t\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__background\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-background-layout-astro.png\" alt=\"\">\n\n\t<div class=\"related-trail__wrapper\">\n\t\t<div class=\"related-trail__content\">\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 345.8 82.8\" aria-hidden=\"true\" class=\"related-trail__logo\"><path fill=\"#1d3767\" d=\"M96.6 33h9v22.6h4.8V33h8.8v-4.3H96.6zm49.8 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\/><\/svg>\n\t\t\t<h2 class=\"wp-block-related-trail__title\">Revenue Intelligence Setup<\/h2>\n\t\t\t<p>Gain insights across customer interactions with analytics in Sales Cloud.<\/p>\n\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/revenue-intelligence-setup\" target=\"_blank\" rel=\"noreferrer noopener\">Start Learning Now<\/a><\/div>\n\n\t\t<\/div>\n\t\t<div class=\"related-trail__mock\">\n\t\t\t<div class=\"related-trail__points\">+400 points<\/div>\n\t\t\t<div class=\"related-trail__eyebrow\">Module<\/div>\n\t\t\t<p class=\"related-trail__trail-title h3\"><a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/revenue-intelligence-setup\" target=\"_blank\" rel=\"noreferrer noopener\">Revenue Intelligence Setup<\/a><\/p>\n\t\t\t<p class=\"related-trail__trail-description\"><\/p>\n\t\t\t<div class=\"related-trail__actions\">\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 10 10\" aria-hidden=\"true\"><path fill=\"#747474\" fill-rule=\"evenodd\" d=\"m4.93.69.88 2.88c.04.12.16.18.27.18h2.89c.29 0 .4.38.17.56L6.79 6.04c-.1.07-.13.2-.1.32l1.12 2.96c.08.27-.2.5-.44.33L4.85 7.77c-.1-.08-.23-.08-.34 0L1.97 9.65a.29.29 0 0 1-.45-.33L2.6 6.36a.3.3 0 0 0-.1-.32L.17 4.3c-.23-.18-.1-.56.17-.56h2.89c.13 0 .23-.04.27-.18l.9-2.9c.08-.27.46-.25.54.02Z\" clip-rule=\"evenodd\" \/><\/svg>\n<\/div>\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 9 5\" aria-hidden=\"true\"><path fill=\"#747474\" d=\"M4.16 4.5.26 0h7.8z\" \/><\/svg>\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__foreground\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-foreground-layout-astro.png\" alt=\"\">\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__parks\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-parks-layout-astro.png\" alt=\"\">\n\n<\/div>\n\n\n\n<p>The goal of marketers and sales reps is to make every moment count, but doing this at scale can be challenging. With an AI-driven marketing strategy, you unlock a catalyst to success. That\u2019s why <a href=\"https:\/\/www.salesforce.com\/eu\/resources\/research-reports\/state-of-marketing\/\">62% of global marketers<\/a> have a fully defined AI strategy. It\u2019s time to implement yours.<\/p>\n\n\n\n<p><strong>Ready to increase ROI with AI-driven marketing strategies?<\/strong> For more information on how Salesforce can help you get the most from your AI, <a href=\"https:\/\/www.salesforce.com\/eu\/artificial-intelligence\/\">see here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. Read on to learn how.<\/p>\n","protected":false},"author":111,"featured_media":10622,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"cb24b3f431ef406993660aa996afb0d0","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[65,143,75,3,10,4,224,228,251],"sf_content_type":[],"coauthors":[26],"class_list":["post-10621","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-commerce","sf_topic-analytics","sf_topic-service","sf_topic-thought-leadership","sf_topic-marketing","sf_topic-sales","sf_topic-c-suite","sf_topic-content-management","sf_topic-ai"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What&#039;s the Revenue Impact of Using AI-Driven Marketing Strategies? - Salesforce<\/title>\n<meta name=\"description\" content=\"Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. Read on to learn how.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/eu\/blog\/revenue-impact-ai-driven-marketing-strategies\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What&#039;s the Revenue Impact of Using AI-Driven Marketing Strategies?\" \/>\n<meta property=\"og:description\" content=\"Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. 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