{"id":1154,"date":"2022-10-03T20:38:00","date_gmt":"2023-09-04T20:38:37","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1154"},"modified":"2023-11-22T14:38:26","modified_gmt":"2023-11-22T14:38:26","slug":"salesforce-live-cape-town","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/eu\/blog\/salesforce-live-cape-town\/","title":{"rendered":"Five Reasons to Attend Salesforce Live Cape Town"},"content":{"rendered":"\n<p><a href=\"https:\/\/invite.salesforce.com\/salesforcelivecapetown\/BLOG\" target=\"_blank\" rel=\"noopener\">Salesforce Live Cape Town<\/a> is tantalisingly close. There are a hundred reasons to come along on Tuesday 11 October \u2013 but we\u2019ve narrowed it down to five. <\/p>\n\n\n\n<p>Hot on the heels of Dreamforce 2022, Salesforce Live Cape Town is set to bring all the best from Salesforce\u2019s biggest event straight to South Africa. <\/p>\n\n\n\n<p>From <a href=\"https:\/\/www.salesforce.com\/plus\/experience\/Dreamforce_2022\/series\/Best_of_Dreamforce\/episode\/episode-s1e4\" target=\"_blank\" rel=\"noopener\">CEO Marc Benioff\u2019s inspiring keynote<\/a> to the reveal of <a href=\"https:\/\/www.salesforce.com\/news\/stories\/slack-canvas-dreamforce-2022\/?bc=OTH\" target=\"_blank\" rel=\"noopener\">Slack Canvas<\/a> and <a href=\"https:\/\/www.salesforce.com\/blog\/what-is-salesforce-genie\/\" target=\"_blank\" rel=\"noopener\">Salesforce Genie<\/a> \u2013 our real-time platform for customer magic \u2013 there\u2019s a lot to get hyped about. And if you weren\u2019t among the 40,000 attendees at the Moscone Centre in San Francisco, you can catch all the biggest announcements and EMEA-specific analysis in the exclusive <a href=\"https:\/\/www.salesforce.com\/plus\/experience\/Dreamforce_2022\/series\/Dreamforce_Live\/episode\/episode-s1e8\" target=\"_blank\" rel=\"noopener\">Inside Dreamforce: The EMEA Edition<\/a> mini-series.<\/p>\n\n\n\n<p>We\u2019re building on the great success of <a href=\"https:\/\/www.salesforce.com\/eu\/blog\/2022\/05\/salesforce-live-johannesburg.html\" target=\"_blank\" rel=\"noopener\">Salesforce Live Johannesburg<\/a> back in June. Making October\u2019s Cape Town event the most cutting-edge, tip-of-the-spear, sharper-than-a-sharp thing view of the Salesforce landscape today. <\/p>\n\n\n\n<p>And as <a href=\"https:\/\/www.salesforce.com\/eu\/blog\/2022\/06\/five-customer-trends-south-africa.html\" target=\"_blank\" rel=\"noopener\">94% of customers in South Africa<\/a> say customer experience is just as important as a company&#8217;s products or services \u2013 there\u2019s never been a better time to leverage the latest ideas and tech across your customer experience toolkit. <\/p>\n\n\n\n<p><b>Here are five of the best reasons to <a href=\"https:\/\/invite.salesforce.com\/salesforcelivecapetown\/BLOG\" target=\"_blank\" rel=\"noopener\">sign up right now for Salesforce Live Cape Town<\/a>.<\/b><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">What? Salesforce Live Cape Town<\/span> <\/li>\n\n\n\n<li><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">When? Tuesday 11 October 2022<\/span> <\/li>\n\n\n\n<li><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">Where? Century City Conference Centre, Cape Town<\/span> <\/li>\n<\/ul>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><span>Salesforce Live Cape Town<\/span><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Join us at Salesforce Live Cape Town for thought-provoking content, practical demos, and actionable tips and takeaways that&#8217;ll help you on your digital transformation journey.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/invite.salesforce.com\/salesforcelivecapetown\/BLOG?d=inc-blog-banner\">Book your spot now<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2022\/10\/sfl-card-eop-zu.jpg\" class=\"attachment-full size-full\" alt=\"sfl-card-eop-zu\" srcset=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2022\/10\/sfl-card-eop-zu.jpg 768w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2022\/10\/sfl-card-eop-zu.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2022\/10\/sfl-card-eop-zu.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Relive Dreamforce in Cape Town<\/b><\/h2>\n\n\n\n<p>That\u2019s right. Catch up on the biggest news and reveals from this year\u2019s Dreamforce \u2013 with a specific focus on the South African market. <\/p>\n\n\n\n<p>Expect to hear from our South African leaders: Zuko Mdwaba, Area Vice President and Country Leader and Linda Saunders, Director of Solution Engineering, top Salesforce experts, and Trailblazers from leading South African brands and our partner ecosystem.<\/p>\n\n\n\n<p>You\u2019ll also hear about our latest products and solutions, including our first real-time CRM for in-the-moment personalisation, Salesforce Genie, and the upcoming Net Zero Marketplace for collaborative climate action.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Witness Trailblazers in action<\/b><\/h2>\n\n\n\n<p>Salesforce Live gives you an exclusive opportunity to learn from some of South Africa\u2019s boldest Trailblazers. They\u2019re joining us to share valuable tips and insights \u2013 and how they\u2019re forging ahead in their industries.<\/p>\n\n\n\n<p>So, mark your diaries for don\u2019t-miss sessions like;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">How <\/span><a style=\"font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em; background-color: rgb(255, 255, 255);\" href=\"https:\/\/www.salesforce.com\/eu\/resources\/customer-stories\/coca-cola-pen-bev\/\" target=\"_blank\" rel=\"noopener\">Coca-Cola Peninsula Beverages<\/a><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\"> uses a comprehensive multi-cloud solution to unlock a 360-degree view of the customer and personalise every step of the buying journey. <\/span> <\/li>\n\n\n\n<li><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">What Distell is doing with Service Cloud to deliver efficient, connected customer support.<\/span> <\/li>\n\n\n\n<li><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">Why Clicks Group needed a new personalisation approach\u2013and how it\u2019s grown its direct marketing audience by 300% in six months.<\/span> <\/li>\n\n\n\n<li><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">How MultiChoice Group is embarking on an ambitious digital transformation project, speaking alongside Salesforce Distinguished Architect, Cleston Oliveira.<\/span> <\/li>\n\n\n\n<li><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">What Cape Union Mart is doing to wow customers with enhanced customer journeys and next-level online commerce. <\/span> <\/li>\n\n\n\n<li><span style=\"color: var(--c-nero); font-family: var(--f-secondary); font-size: 1rem; letter-spacing: 0.0012em;\">Why loyalty and CDP are the future for all marketers, with a one-off panel discussion between Woolworths, Absa, and MultiChoice.<\/span> <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Learn how to create magical customer moments<\/b><\/h2>\n\n\n\n<p>Dreamforce 2022 marked the beginning of a new era for Salesforce and how our users create and deliver powerful customer experiences. <\/p>\n\n\n\n<p>With the launch of Salesforce Genie, our hyperscale real-time data platform, Customer 360 is more automated, intelligent, and real-time than ever before. <\/p>\n\n\n\n<p>And that\u2019s not all. At Salesforce Live, you\u2019ll learn how to take full advantage of the Customer 360 platform and deliver customer magic in everything you.<\/p>\n\n\n\n<p>With deep-dive sessions on Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Slack, you\u2019ll see how to unite your business with shared, easy-to-understand data. And you\u2019ll learn how to connect all your customer data to deliver powerful, contextual experiences at speed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Take empowering employees to the next level<\/b><\/h2>\n\n\n\n<p>For the greatest brands in the world, magical customer moments are just half of the equation. You also need to deliver incredible experiences for your employees.<\/p>\n\n\n\n<p>At Salesforce Live, we\u2019ll show how Tableau and CRM Analytics empower your people to make smarter decisions based on AI-powered analytics. <\/p>\n\n\n\n<p>During the Tableau session, you\u2019ll see how to find the hidden trends and opportunities that lead to market-moving outcomes. And you\u2019ll learn how to create data-rich dashboards based on a unified view of data across all departments, industries, and applications \u2013 in just a few clicks.<\/p>\n\n\n\n<p>In the CRM Analytics breakout, find out how to supercharge Sales Cloud and Service Cloud with AI, machine learning, and advanced analytics. And learn how you can start predicting the future outcomes of your business, and generate insights and recommendations to support your CRM users\u2019 everyday decisions.<\/p>\n\n\n\n<p>You\u2019ll also hear from the MuleSoft team, who\u2019ll show you how to automate anything \u2013 to empower everyone. See how the easy-to-use tools help you get work done faster and easily streamline processes across systems while integrating systems, and letting your teams deliver truly connected customer experiences.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Discover the real impact of the Salesforce ecosystem<\/b><\/h2>\n\n\n\n<p><b>Did you know that the Salesforce ecosystem is expected to <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2021\/09\/20\/idc-salesforce-economy-2021\/\" target=\"_blank\" rel=\"noopener\">create 31,800 new jobs<\/a> in South Africa by 2026? Or that we\u2019ll generate <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2021\/09\/20\/idc-salesforce-economy-2021\/\" target=\"_blank\" rel=\"noopener\">$5.1 billion in new business<\/a> revenue by 2026?<\/b><\/p>\n\n\n\n<p>Well, let\u2019s face it, we couldn\u2019t deliver these sensational results if it wasn\u2019t for our partners in South Africa.<\/p>\n\n\n\n<p>You\u2019ll get the chance to hear from these on-the-ground partners as they share success stories from across industries and shed light on implementation experiences. <\/p>\n\n\n\n<p>But that\u2019s not all. You\u2019ll see how Trailblazers in South Africa are joining together to tackle the country\u2019s social and economic challenges.<\/p>\n\n\n\n<p>We\u2019re already committed to addressing South Africa\u2019s digital skills gap by working with customers, partners, schools, and universities to create a new generation of skilled digital talent, but there\u2019s always more we can do. That\u2019s why we\u2019d love to see you at our session with Ursula Fear, Senior Talent Programmer, as we unpack the future of talent development in the region.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Are you ready for Salesforce Live Cape Town?<\/b><\/h2>\n\n\n\n<p>And that\u2019s it \u2013 <b>your five reasons to register right now for Salesforce Live: Cape Town. And you can do so <a href=\"https:\/\/invite.salesforce.com\/salesforcelivecapetown\/BLOG\" target=\"_blank\" rel=\"noopener\">right here<\/a>.<\/b> We hope to see you there.<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><span>Salesforce Live Cape Town<\/span><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Join us at Salesforce Live Cape Town for thought-provoking content, practical demos, and actionable tips and takeaways that&#8217;ll help you on your digital transformation journey.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/invite.salesforce.com\/salesforcelivecapetown\/BLOG?d=inc-blog-banner\">Book your spot now<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2022\/10\/sfl-card-eop-zu.jpg\" class=\"attachment-full size-full\" alt=\"sfl-card-eop-zu\" srcset=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2022\/10\/sfl-card-eop-zu.jpg 768w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2022\/10\/sfl-card-eop-zu.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2022\/10\/sfl-card-eop-zu.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Read this blog to get a snapshot of the Trailblazers, key themes, and insight-packed sessions at Salesforce Live Cape Town.<\/p>\n","protected":false},"author":1,"featured_media":1153,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"aab726c42a384521a5b3f1ad41e15d0b","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[54,288,289],"sf_content_type":[],"coauthors":[26],"class_list":["post-1154","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-communications","sf_topic-trailblazer","sf_topic-trailblazer-community"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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