{"id":11998,"date":"2025-02-26T16:23:06","date_gmt":"2025-02-26T16:23:06","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=11998"},"modified":"2025-02-26T16:23:57","modified_gmt":"2025-02-26T16:23:57","slug":"the-age-of-agentic-ai","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/eu\/blog\/the-age-of-agentic-ai\/","title":{"rendered":"The Age of Agentic AI: Discover how AI is Evolving From a Reactive Tool to an Agent that Initiates Action"},"content":{"rendered":"\n<p>Agentic AI is set to accelerate business automation by moving beyond prompts to proactive action. With 78% of businesses planning AI agent adoption \u2014 and some like Unilever already finding success with it \u2014 companies must prepare for this shift. This article explores the benefits, challenges, and real-world impact of Agentic AI on business operations.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d6df8ac3552&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d6df8ac3552\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1398\" height=\"4658\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2025\/02\/781_SF_AGENTIC_AI_INFOGRAPHIC.png?strip=all&#038;quality=95\" alt=\"An infographic that shows the Agentic AI evolution to Automate and Scale\" class=\"wp-image-12000\" srcset=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2025\/02\/781_SF_AGENTIC_AI_INFOGRAPHIC.png 1398w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2025\/02\/781_SF_AGENTIC_AI_INFOGRAPHIC.png?w=90&amp;h=300 90w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2025\/02\/781_SF_AGENTIC_AI_INFOGRAPHIC.png?w=768&amp;h=2559 768w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2025\/02\/781_SF_AGENTIC_AI_INFOGRAPHIC.png?w=307&amp;h=1024 307w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2025\/02\/781_SF_AGENTIC_AI_INFOGRAPHIC.png?w=461&amp;h=1536 461w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2025\/02\/781_SF_AGENTIC_AI_INFOGRAPHIC.png?w=615&amp;h=2048 615w, https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2025\/02\/781_SF_AGENTIC_AI_INFOGRAPHIC.png?w=45&amp;h=150 45w\" sizes=\"auto, (max-width: 1398px) 100vw, 1398px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<div class=\"layout-five wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>The Power of Agentforce<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">For every business, in every department: See what AI agents can do for you.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/eu\/form\/demo\/demo-overview\/?nc=701ed00000JqgJbAAJ\">Watch demos<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-five.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-five.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-five.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agentic AI is set to accelerate business automation by moving beyond prompts to proactive action. With 78% of businesses planning AI agent adoption \u2014 and some like Unilever already finding success with it&hellip;<\/p>\n","protected":false},"author":654,"featured_media":12049,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"a4850aec27fc4c86a4a4d5b1b4f16821","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[220,1,251,442],"sf_content_type":[],"coauthors":[26],"class_list":["post-11998","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-automation","sf_topic-digital-transformation","sf_topic-ai","sf_topic-agentforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Age of Agentic AI: Discover how AI is Evolving From a Reactive Tool to an Agent that Initiates Action - Salesforce<\/title>\n<meta name=\"description\" content=\"Agentic AI is set to accelerate business automation by moving beyond prompts to proactive action. With 78% of businesses planning AI agent adoption \u2014 and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/eu\/blog\/the-age-of-agentic-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Age of Agentic AI: Discover how AI is Evolving From a Reactive Tool to an Agent that Initiates Action\" \/>\n<meta property=\"og:description\" content=\"Agentic AI is set to accelerate business automation by moving beyond prompts to proactive action. 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