{"id":1978,"date":"2020-06-24T20:52:00","date_gmt":"2023-09-04T20:52:52","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=1978"},"modified":"2023-11-03T19:37:49","modified_gmt":"2023-11-03T19:37:49","slug":"preparing-your-business-to-return-to-work","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/eu\/blog\/preparing-your-business-to-return-to-work\/","title":{"rendered":"Stabilise. Reopen. Grow. Preparing Your Business to Return to Work"},"content":{"rendered":"\n

The personal and economic scars left by the Covid-19 virus need time to heal. There are no shortcuts to easing the tragic pain of the past few months but both public and private organisations have a duty to play their part in that healing process.<\/p>\n\n\n\n

As Brian Moynihan, CEO of Bank of America and Chair of the World Economic Forum’s International Business Council, said<\/a> recently; “the number one thing is to focus on is employees and customers. Keep them well, keep them employed and keep them mentally healthy.”<\/p>\n\n\n\n

But how? Where do organisations start? As countries emerge from lockdown, the world has changed. Getting back to work<\/a> is not just about opening doors and expecting employees to return as if nothing has happened.<\/p>\n\n\n\n

The challenge now is how to ensure safety at work; how to offer flexible working and manage that flexibility; how to look after employee wellbeing; how to re-skill staff<\/a> and optimise resources; how to ensure quick and efficient communication and a rapid response plan should the virus (or any other crisis) rear its head again and how to keep customers, partners, and communities safe and informed.<\/p>\n\n\n\n

While many organisations have probably surprised themselves with their speed of decision-making and ability to keep the lights on through remote working<\/a>, they will need a structured approach to return to work and to grow against a backdrop of economic uncertainty.<\/p>\n\n\n\n

Three-pronged approach<\/b><\/h2>\n\n\n\n

1. Stabilise<\/b><\/h3>\n\n\n\n

While most organisations have already gone through a \u2018stabilise\u2019 phase, mitigating short-term risks and steadying the ship, we are now entering a \u2018re-open\u2019 phase where organisations are mobilising different teams to re-enter the workplace. It\u2019s important that managers listen to employees and everyone listens to customers, as businesses will be going through different stages of recovery at different speeds. <\/p>\n\n\n\n

2. Reopen<\/b><\/h3>\n\n\n\n

How organisations manage and implement this re-open phase is crucial<\/a>, as it will set the tone for how the organisation wants to work in the future. This is an opportunity for every organisation. How you make decisions, how you work, how you engage with customers but also how you service society and communities will determine your culture going forward. <\/p>\n\n\n\n