{"id":2361,"date":"2022-03-21T20:57:00","date_gmt":"2023-09-04T20:57:38","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=2361"},"modified":"2023-11-23T16:30:15","modified_gmt":"2023-11-23T16:30:15","slug":"millie-knight-trust-and-communication","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/eu\/blog\/millie-knight-trust-and-communication\/","title":{"rendered":"Millie Knight Schools Us in the Power of Trust and Teamwork"},"content":{"rendered":"\n<p>Nothing puts trust, teamwork and communication into perspective like seeing Millie Knight, Britain\u2019s first-ever Para Alpine world champion, and her guide, Brett Wild, soar down a mountain against incredible odds.<\/p>\n\n\n\n<p>It\u2019s an extraordinary partnership, and one we believe many business teams could do well to learn from. Millie started skiing on a family holiday at age six, shortly after losing sight in her left eye \u2013 having already lost sight in her right eye at age three. She is now among one of the best visually impaired Para Alpine skiers in the world, in partnership with her guide, Brett Wild. <\/p>\n\n\n\n<p>Millie had the honour of carrying the British flag at the Opening Ceremony of the Paralympic Winter Games Sochi 2014 and she and Brett won two silvers and a bronze medal at PyeongChang 2018 and most recently won Great Britain\u2019s first medal of the Paralympic Winter Games in Beijing 2022.<\/p>\n\n\n\n<p>Before she travelled out to the Beijing 2022 Paralympic Games, we spoke with Millie and her guide, Brett, about their journey so far. We also spoke about the importance of having a symbiotic relationship with her guide, and how that affinity and understanding translates into trust, healing, and success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-a-family-holiday-spurs-a-lifelong-love\"><b>A family holiday spurs a lifelong love<\/b><\/h2>\n\n\n\n<p>Millie\u2019s lifelong passion for skiing began in 2005 on a family holiday shortly after losing her sight. A trip she looks back on fondly, recalling how her mum encouraged her to move past the shock and enjoy her life, no matter what changes.<\/p>\n\n\n\n<p>\u201cI fell in love with it right away. No, I adored it,\u201d says Millie. \u201cAnd it\u2019s funny, I don\u2019t remember losing my sight, but I do remember starting to ski.\u201d<\/p>\n\n\n\n<p>After a couple of years skiing recreationally, Millie\u2019s natural talent led her to an indoor slope in Hemel Hempstead, where she met people involved with the British Para ski team who helped her realise she could pursue the sport professionally. She then attended a training camp where she was asked to join the team.<\/p>\n\n\n\n<p>Fast forward to 2014, and Millie made her Paralympic Games debut in Sochi, where at just 15 years old, she became the youngest GB competitor at any Winter Paralympics.<\/p>\n\n\n\n<p>\u201cI was told I was on the longlist for the Paralympic Games, but not to get my hopes up,\u201d says Millie. \u201cAnd then I got a call on my 15th birthday saying I\u2019d been selected. And because my birthday was on the qualification cut-off, I was the youngest competitor yet \u2013 it was awesome.\u201d<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e0f9f07a7cc&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e0f9f07a7cc\" class=\"wp-block-image aligncenter is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2023\/09\/Opening-Ceremony-Millie.jpg?strip=all&#038;quality=95\" alt=\"\" style=\"aspect-ratio:1.5847860538827259;width:398px;height:auto\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-millie-and-brett-a-collaborative-force-to-be-reckoned-with\"><b>Millie and Brett \u2013 a collaborative force to be reckoned with<\/b><\/h2>\n\n\n\n<p>Alpine skiing is a dangerous sport. The average speed in a Para Alpine event is 96kph, requiring unwavering focus, control, and awareness to stay safe. But for Millie who only has 5-10% of her peripheral vision in her left eye, and 5% in her right \u2013 and competes in the B2 Para Alpine classification \u2013 Alpine skiing is a team sport based on trust, friendship, and collaboration. When Millie hits the slopes, she\u2019s joined by her partner Brett Wild who acts as her eyes, describing the terrain around her over a Bluetooth headset. <\/p>\n\n\n\n<p>\u201cVisually impaired skiing is a team sport,\u201d says Brett. \u201cI remember skiing alone in Scotland in awful conditions where you couldn\u2019t see a thing. It was incredibly difficult \u2013 but every day for Millie is like that. Trust and communication are so important.\u201d Brett is more than just Millie\u2019s guide, but a close friend too \u2013 and one she tells us she was extremely lucky to find. Especially in the UK. <\/p>\n\n\n\n<p>\u201cGetting the right guide is very, very difficult,\u201d says Millie. \u201cThe chances of finding somebody with the time, patience, experience, and communication skills for the job is unheard of in the UK. It\u2019s such a unique skill set \u2013 and yet the hardest part is having to put up with me 24\/7.\u201d<\/p>\n\n\n\n<p>Brett is also Millie\u2019s ninth guide, and the commitment she had to find someone with the right skills and personality to make the guide relationship work is a testament to her passion and drive for success. As for Brett, Millie believes his aptitude for the job comes from his experience learning to communicate in the Royal Navy. He agrees.<\/p>\n\n\n\n<p>\u201cIt\u2019s funny, but guiding Millie is quite similar to my time as a planesman on a submarine,\u201d says Brett. \u201cI had to pass clear directions up to the bridge in a set order, and it had to be said perfectly. It\u2019s much like telling Millie when to turn, roll, or come over \u2013 it must be clear and confident. If she doesn\u2019t trust in what I\u2019m saying, the results can be catastrophic.\u201d<\/p>\n\n\n\n<p>Both Millie and Brett also cite the trust born from their friendship as a reason why they\u2019re one of the strongest guide and athlete relationships in the sport.<\/p>\n\n\n\n<p>\u201cYou have to like your guide as a human being,\u201d says Millie. \u201cPoor Brett, he ended up being my sports psychologist, friend, mentor, ski coach and the person I trust when I\u2019m terrified of throwing myself down a mountain.\u201d<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e0f9f07b28f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e0f9f07b28f\" class=\"wp-block-image aligncenter is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/eu\/blog\/wp-content\/uploads\/sites\/14\/2023\/09\/Millie-and-Brett.jpg?strip=all&#038;quality=95\" alt=\"\" style=\"aspect-ratio:1.4992503748125936;width:441px;height:auto\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-fearlessness-on-the-mountain\"><b>Fearlessness on the mountain<\/b><\/h2>\n\n\n\n<p>Fearlessness is a crucial athletic attribute, but that doesn\u2019t make having a trusted support network any less important. And with Brett by her side, Millie has the support she needs to face her fears head-on.<\/p>\n\n\n\n<p>\u201cYou have to be fearless,\u201d says Millie. \u201cAs an athlete, you face so many challenges from all directions, but funnily enough, events like the Super-G \u2013 which is when I get most scared \u2013 is when I\u2019m having the most fun and doing my best with Brett.\u201d<\/p>\n\n\n\n<p>It\u2019s this fearless teamwork that also helped Millie return to the slopes following a series of unfortunate crashes, one of which took six months to recover from. <\/p>\n\n\n\n<p>\u201cI crashed at 120kph past the finish line in 2017, but we won gold,\u201d says Millie. \u201cAnd then four weeks later I crashed again in South Korea at the Paralympic test events. That\u2019s when things got bad. It was just horrible.\u201d<\/p>\n\n\n\n<p>Millie knew something was off upon returning to ski camp in Chile six months later. Scared and upset, it was clear that she needed more time to heal. Instead of giving up, she worked with Brett and sports psychologists to overcome her fear and get back on her skis.<\/p>\n\n\n\n<p>But then, a similar crash in early 2021 left Millie badly concussed and in hospital for three days. While another concussion could lead to her completely losing her sight, Millie again showed remarkable strength.<\/p>\n\n\n\n<p>\u201cI could\u2019ve thrown in the towel,\u201d says Millie. \u201cBut as hard as it is, you need that resilience to come back from injury. It\u2019s the same for athletes who must balance their sport with jobs, university, and family obligations. It\u2019s such an important trait.\u201d<\/p>\n\n\n\n<p>That\u2019s why businesses like Salesforce support people facing some of the challenges touched upon by Millie, helping young talent grow their careers while balancing life\u2019s many obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-inspiring-content-from-paralympicsgb\"><b>Inspiring content from ParalympicsGB <\/b><\/h2>\n\n\n\n<p>Exceptional athletes like Millie Knight have so much to teach businesses about resilience, trust, and teamwork. And that\u2019s one reason why we\u2019ve partnered with <a adhocenable=\"false\" href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2022\/03\/09\/paralympicsgb-and-salesforce-announce-new-partnership\/\" target=\"_blank\" rel=\"noopener\">ParalympicsGB<\/a> and <a adhocenable=\"false\" href=\"https:\/\/www.salesforce.com\/uk\/teamgb\/\" target=\"_blank\" rel=\"noopener\">Team GB<\/a>. To learn more about how you can turbocharge your resilience, we have 5 key takeaways to <a href=\"https:\/\/www.salesforce.com\/uk\/blog\/2022\/02\/athletes-turbocharge-resilience.html\" target=\"_blank\" adhocenable=\"false\" rel=\"noopener\">discover here.<\/a><\/p>\n\n\n\n<p> <span id=\"authorRoot\" path=\"\/content\/blogs\/gb\/en\/authors\/\"><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Britain\u2019s first-ever Para Alpine Ski World Champion tells how a symbiotic relationship with her guide translates into trust &#038; success.<\/p>\n","protected":false},"author":1,"featured_media":2363,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"1d373e989a3a43e994e67b6b27d2adae","post_meta_title":"","ai_synopsis":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[53,48,47,288],"sf_content_type":[],"coauthors":[16],"class_list":["post-2361","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-collaboration","sf_topic-innovation","sf_topic-trailblazer-story","sf_topic-trailblazer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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