{"id":2387,"date":"2021-10-11T20:58:00","date_gmt":"2023-09-04T20:58:10","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=2387"},"modified":"2023-11-23T16:31:21","modified_gmt":"2023-11-23T16:31:21","slug":"trailblazer-profiles-bongeka-mnyosi","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/eu\/blog\/trailblazer-profiles-bongeka-mnyosi\/","title":{"rendered":"Meet Trailblazer Business & Integration Architecture Specialist: Accenture"},"content":{"rendered":"\n

Welcome to the fourth in our new series of blogs, where we share the inspiring stories of Trailblazers in South Africa, who are defying expectations to find success in the tech industry.<\/p>\n\n\n\n

In our last blog, we spoke to Dewald Wasserfall, a South African rock star who came to a crossroads in his life after the pandemic hit. With touring on indefinite hold, Dewald wanted to find a more sustainable career. With help from Trailhead<\/a>, he successfully retrained as a Salesforce Consultant at EXAH. <\/p>\n\n\n\n

But why are we sharing these stories? <\/p>\n\n\n\n

We want to give a voice to the young, the marginalised, and the bold; the Trailblazers who have succeeded in their goals despite the odds against them. We also want to show that \u2013 no matter your gender, race, sexuality, or educational background \u2013 there are always opportunities in the Salesforce ecosystem.<\/p>\n\n\n\n

And it\u2019s thanks to our Talent Alliance partner Accenture<\/a> that we can share the story of Bongeka Mnyosi.<\/p>\n\n\n\n

Introducing Bongeka Mnyosi, Business & Integration Arch Specialist at Accenture<\/b><\/h2>\n\n\n\n

Bongeka Mnyosi is a graduate of Information Systems and Technology Management at the University of Johannesburg. And as of 2018, she became a Trailblazer at Accenture. <\/p>\n\n\n\n

As a young student, Bongeka was always hungry to work in the tech space and hopes that organisations like Salesforce can help raise awareness among young women in South Africa about the opportunities available in the industry.<\/p>\n\n\n\n

Fast forward to 2021, and she has not only turned her dream into a reality but shown that with a little fearlessness \u2013 you can do anything. <\/p>\n\n\n\n

Can you tell us a little about your journey before you joined Accenture?<\/b><\/h2>\n\n\n\n

After completing my IT degree at the University of Johannesburg, I went to work as an intern at a company called Mint Management Technologies. At MMT, I became a Microsoft Dynamics CRM consultant, but even before I left university, I really wanted to join Accenture. <\/p>\n\n\n\n

Luckily, sometime in 2018, I got a call from HR at Accenture offering me a job. It turned out somebody from Avanade who had previously tried to headhunt me at MMT had given them my resume, and that\u2019s how I joined the company.\u201d<\/p>\n\n\n\n

We understand you discovered Salesforce after joining Accenture. How did that happen?<\/b><\/h2>\n\n\n\n

I was working on Microsoft projects, but I was hoping to learn more, and that\u2019s when my manager advised that I should probably expand my skillset. Just as I started looking into it, Kuven Pillay, [Director: Salesforce Business Group at Accenture South Africa] emailed the whole company about a Salesforce basecamp in Johannesburg. <\/p>\n\n\n\n

I was aware of Salesforce, but I didn\u2019t really know what it was. So, I signed up for the basecamp and, right away, they started talking about the customer experience and how it\u2019s more than just a CRM. I fell in love with it immediately and registered for classroom training. <\/p>\n\n\n\n

What challenges did you face in moving to the Accenture Salesforce team?<\/b><\/h2>\n\n\n\n

It was a tricky process. When I started my Salesforce training, I was already working on a Microsoft project. But I was so fascinated by Salesforce that shortly after I said, \u2018You know what? I\u2019m going to write my certification.\u2019 <\/p>\n\n\n\n

About a year later, I spoke to my manager again about working with Salesforce, but it was clear that if this was going to happen, I\u2019d need to reach out to the right person. After a lot of searching, I found that person and was able to make my case by saying, \u201cYes, this is what will make me happy \u2013 and this is what I really want to do.<\/p>\n\n\n\n

How did Trailhead support your training outside of the classroom?<\/b><\/h2>\n\n\n\n

Before I started working with the Salesforce team, I was introduced to Trailhead<\/a> through my maintenance and admin certification. I had to rely on it a lot to help me make the shift from Microsoft to Salesforce, but I loved how much it had to offer. <\/p>\n\n\n

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I was always searching for new topics and modules to cover. And instead of asking my peers for help all the time, I\u2019d always check Trailhead first \u2013 it has very direct instructions on how to complete each task.<\/p>\nBongeka Mnyosi<\/cite><\/blockquote>\n\n