{"id":2496,"date":"2023-02-22T20:59:00","date_gmt":"2023-09-04T20:59:25","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=2496"},"modified":"2023-10-18T12:27:19","modified_gmt":"2023-10-18T12:27:19","slug":"guide-to-automatic-workflows","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/eu\/blog\/guide-to-automatic-workflows\/","title":{"rendered":"Automatic Workflows Explained"},"content":{"rendered":"\n

To some, automatic workflows may sound intimidating. After all, when we imagine our workplaces, we don\u2019t think of automation<\/a>, we think of social hives buzzing with activity. We prioritise the human element.<\/p>\n\n\n\n

But imagine this. All of the repetitive daily tasks your teams dread doing are suddenly taken off their plate. Low-value, menial work is \u2013 poof \u2013 gone in the cloud. Go-nowhere leads disappear from the sales pipeline as high-quality leads take their place. And all those service reps that were once frantically toggling between screens trying to find simple customer information? They\u2019re now free to focus on more complex customer issues. The kind that requires a human touch and helps build relationships<\/p>\n\n\n\n

And the key to this hyper-efficient office? Automatic workflows.<\/a><\/p>\n\n\n\n

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What is workflow automation?<\/b><\/h2>\n\n\n\n

Workflow automation is the process of using intelligent tools to handle tasks that have traditionally required human input<\/a>. For example, using a program to automatically generate invoices, onboard new employees or create to-do lists from emails would be an example of workflow automation.<\/p>\n\n\n\n

What are the benefits of automatic workflows?<\/b><\/h2>\n\n\n\n

Automatic workflows can help drive productivity, improve efficiency and increase employee satisfaction across the entire workforce. It\u2019s no wonder that 95% of IT and engineering leaders say that their organisations are prioritising workflow automation<\/a>.<\/p>\n\n\n\n

Here are just a few of the ways that workflow automation can help businesses get the most out of their resources.<\/p>\n\n\n\n

Marketing.<\/b> Workflow automation has been a true leveler of success for many small marketing teams, who are using it to handle a wide variety of tasks. Workflow automation can be used to:<\/p>\n\n\n\n