{"id":684,"date":"2022-09-20T20:31:00","date_gmt":"2023-09-04T20:31:16","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=684"},"modified":"2023-10-23T13:15:16","modified_gmt":"2023-10-23T13:15:16","slug":"hyperforce-external-encryption-key-management","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/eu\/blog\/hyperforce-external-encryption-key-management\/","title":{"rendered":"Announcing a New External Encryption Key Management Collaboration"},"content":{"rendered":"\n

This article is on behalf of Lindsey Finch, Salesforce\u2019s Executive Vice President and Data Protection Officer, and Bob Wise, Executive Vice President & General Manager of Hyperforce.<\/i><\/p>\n\n\n\n

Today, we are proud to announce the latest step in our strategy to empower commercial and public sector customers with more control over where their data is stored and how it is secured from unwanted access: a new, open and interoperable collaboration with trusted technology partners to deliver External Encryption Key Management services. <\/p>\n\n\n\n

Together with Hyperforce<\/a>, our trusted cloud platform, and the Hyperforce EU Operating Zone<\/a>, our strategy is focused on helping customers meet their business objectives while addressing regulatory requirements. \"An <\/p>\n\n\n\n

Hyperforce: Delivering data residency<\/b><\/h2>\n\n\n\n

We continue to expand the global footprint of Hyperforce, which enables Customer 360 applications to meet the data residency, scalability, security, privacy, and agility needs of our customers. In Europe, we launched Hyperforce in the United Kingdom this summer, adding to our Hyperforce locations in France and Germany. We plan to launch Hyperforce in Korea and Sweden this year, followed by Italy, Indonesia, the United Arab Emirates, and Switzerland by the end of 2023.<\/p>\n\n\n\n

Hyperforce EU Operating Zone: Keeping customer data in the EU with in-region support personnel<\/b><\/h2>\n\n\n\n

At Dreamforce last year, we announced the Hyperforce EU Operating Zone<\/a>, a new way of combining our industry-leading products on Hyperforce with in-region customer and technical support. Our tailored operating zone, delivered through Hyperforce, is the result of deep listening with our customers, regulators, and other trusted partners, and is poised to transform our industry. <\/p>\n\n\n\n

We plan to launch our operating zone offer in the European Union by the end of 2022, with the initial set of Customer 360 products including Sales Cloud, Service Cloud, Experience Cloud, CRM Analytics, and Platform, along with our Industries products, Financial Services Cloud and Health Cloud. We will be expanding the available product portfolio over time.<\/p>\n\n\n\n

External Encryption Key Management: Enabling customers to enhance information security<\/b><\/h2>\n\n\n\n

Today\u2019s announcement of our External Encryption Key Management collaboration will enable customers to choose a preferred encryption service provider and plug that service into their SaaS\/PaaS\/IaaS services, including the Salesforce platform, so they can more directly control encryption key management across their cloud services. <\/p>\n\n\n\n

We are delighted to announce this new open and interoperable collaboration with a number of forward-looking and trusted technology partners including AWS, Atos, Entrust, HashiCorp, Thales and T-Systems. Our plug-and-play, open-source, and interoperable approach differs from existing proprietary solutions to the benefit of customers, regulators, and technology providers. <\/p>\n\n\n\n

This new collaboration expands upon our commitment<\/a> to empower customers to control where their data is stored and how it is accessed. In particular, it is designed to help address European regulator compliance recommendations<\/a> for technical measures to protect and secure data including for government jurisdiction needs, by enabling customers to work with their choice of a trusted local encryption key technology provider that can prevent Salesforce\u2019s ability to access their data. <\/p>\n\n\n\n

Our trusted partners are key to this effort – each brings unique assets and capabilities:<\/b><\/p>\n\n\n

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AWS is excited to help lead this new open collaboration with Salesforce and other leaders. Customers need different options for where to locate encryption keys and this public open-source encryption ecosystem helps expand those options.<\/p>\nKen Beer<\/cite><\/blockquote>\nGeneral Manager for AWS Key Management Service<\/span>\n