Make customer service your competitive advantage


Better customer service means happier customers.


Optimise your workflows for faster, more accurate, customer service.

Bring customer service cases from across channels into a single view.

Improve time to resolution by building a knowledge base so your team can find answers quickly.

Automate repetitive tasks so your team can focus on keeping customers happy.


Give your service team the full picture with a single customer view.

Service Cloud gives your team a single view of every customer, from their first click to their last call.

Reduce handling time by seeing all customer details and interactions on one screen. Account information, case history, purchasing history – you name it.

No more asking for the same information again and again.


Connect customer service to the rest of your business.

Make your workflow smarter by connecting your apps to Salesforce.

Integrate your existing productivity tools with our platform and work seamlessly between applications.

Discover over 3,000 apps that extend the power of Salesforce at the Salesforce AppExchange.

See Salesforce in action.


Take the next steps with the world's No. 1 CRM.


See Service Cloud in action

Take the Feature Tour


The CRM behind businesses of all sizes


Try Salesforce for free.

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Learn about the product through demo videos and tutorials in this free trial. Use the sample account data provided or enter your own details.