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“With Salesforce, we can give members the peace of mind they need to focus on the joy of travelling and discovering new places.”

– Bernhard Bieri, Director Business Unit Club, Touring Club Suisse

Salesforce helps us connect with customers at the right time on the right channel. The contact centre handles cases via email, phone, Live Chat, and WhatsApp from a central console to give customers seamless omnichannel service.

Bernhard Bieri
Director “Business Unit Club”, Touring Club Suisse