“We got up and running in just a few days, and now Desk.com lets us offer world-class support with personality and soul”
The company uses Sales Cloud to manage relationships with their 10,000 partner hotels. Automatic integration with Desk.com ensures sales and service have complete customer views and can collaborate to help customers. Desk.com also provides a way for HotelTonight to transmit customer information directly to any of their hotel partners’ systems and track the exchange. Tying all of the company’s systems together, Desk.com also integrates with Data.com, HipChat, and Corporate Looker Analytics.