Sell faster and smarter with any of our fully customizable CRM editions.
Salesforce Essentials
Lightning Professional
Lightning Enterprise
Lightning Unlimited
Salesforce Essentials
Lightning Professional
Lightning Enterprise
(billed annually)
Lightning Unlimited
Salesforce Essentials
Lightning Professional
Lightning Enterprise
Lightning Unlimited
Salesforce Essentials
(billed annually)
$ Additional Cost
Lead Management
Web-to-lead capture
Email templates
Account and contact management
Opportunity Management
Customizable sales process
Task Management, Activity feed
Einstein Activity Capture **
$ Lightning Dialer
Salesforce Mobile App
Full Offline Mobile Functionality
Inbox Mobile App **
Configurable Reports and Dashboards
Chatter
Files
Case management
Lightning App Builder
AppExchange
Data Storage per user
File Storage per user
Unlimited custom applications
Inbox Desktop Apps **
Standard Success plan
Online case submission (two-day response)
Unlimited online training
Lightning Professional
(billed annually)
$ Additional Cost
Lead Management
Lead assignment and routing
Rules-based lead scoring
Duplicate blocking
Web-to-lead capture
Mass e-mail
Campaign Management
3 Campaign Influence
Email templates
$ Salesforce Engage
$ Pardot B2B Marketing Automation
Account and contact management
Opportunity Management
Customizable sales process
Task Management, Activity feed
1 Sales Console App
$ Lightning Dialer
Person Accounts
Salesforce Mobile App
Full Offline Mobile Functionality
$ Inbox Mobile App **
Collaborative Forecasting
Forecasting mobile app
Contracts
Orders
Products and price books
Quotes
$ Salesforce CPQ
$ Salesforce Billing
Configurable Reports and Dashboards
Chatter
Files
Topics and Recommendations
Lead registration
Case management
Knowledge (read-only)
$ Knowledge (read-write)
5 Process Builder (processes per org)
Lightning App Builder
AppExchange
2 Configurable profiles and page layouts
2 Roles and Permissions
3 Record types (per object)
$ Developer Pro Sandbox
Developer Sandbox
Data Storage per user
File Storage per user
Unlimited custom applications
$ Web Services API
Lightning for Gmail or Outlook
$ Inbox Desktop Apps **
Google Apps integration
Lightning Sync
Standard Success plan
Online case submission (two-day response)
$ Access to Premier Success resources
$ 24/7 toll-free support
$ Developer Support
Unlimited online training
$ Configuration services
$ Access to Accelerators
Lightning Enterprise
(billed annually)
$ Additional Cost
Lead Management
Lead assignment and routing
Rules-based lead scoring
$ Einstein Lead Scoring
Duplicate blocking
Web-to-lead capture
Mass e-mail
Campaign Management
5 Campaign Influence
Email templates
$ Salesforce Engage
$ Pardot B2B Marketing Automation
Account and contact management
Opportunity Management
Customizable sales process
Sales Teams
Task Management, Activity feed
$ Einstein Activity Capture **
Calendar All
Sales Console App
$ Lightning Dialer
Person Accounts
$ Einstein Automated Contacts
Opportunity Score
Salesforce Mobile App
Full Offline Mobile Functionality
$ Inbox Mobile App **
Custom Opportunity fields in forecasting
Collaborative Forecasting
Opportunity Splits
Forecasting mobile app
Enterprise territory management
Contracts
Orders
Products and price books
Quotes
$ Salesforce CPQ
$ Salesforce Billing
$ Einstein Opportunity Insights
$ Einstein Account Insights
Configurable Reports and Dashboards
Advanced reporting features
$ Sales Analytics app
Chatter
Files
Topics and Recommendations
Lead registration
$ Partner Communities
$ Lightning Bolt solutions
Case management
Knowledge (read-only)
$ Knowledge (read-write)
Lightning Platform
Unl. Process Builder (processes per org)
Workflow and approval automation
Lightning App Builder
AppExchange
Unl. Configurable profiles and page layouts
Unl. Roles and Permissions
Unl. Record types (per object)
1 Partial Sandbox
$ Full Sandbox
$ Developer Pro Sandbox
Developer Sandbox
Data Storage per user
File Storage per user
Unlimited custom applications
Web Services API
Lightning for Gmail or Outlook
$ Inbox Desktop Apps **
Google Apps integration
Lightning Sync
Standard Success plan
Online case submission (two-day response)
$ Access to Premier Success resources
$ 24/7 toll-free support
$ Developer Support
Unlimited online training
$ Configuration services
$ Access to Accelerators
Lightning Unlimited
(billed annually)
$ Additional Cost
Lead Management
Lead assignment and routing
Rules-based lead scoring
$ Einstein Lead Scoring
Duplicate blocking
Web-to-lead capture
Mass e-mail
Campaign Management
5 Campaign Influence
Email templates
$ Salesforce Engage
$ Pardot B2B Marketing Automation
Account and contact management
Opportunity Management
Customizable sales process
Sales Teams
Task Management, Activity feed
$ Einstein Activity Capture **
Calendar All
Sales Console App
$ Lightning Dialer
Person Accounts
$ Einstein Automated Contacts
Opportunity Score
Salesforce Mobile App
Full Offline Mobile Functionality
$ Inbox Mobile App **
Custom Opportunity fields in forecasting
Collaborative Forecasting
Opportunity Splits
Forecasting mobile app
Enterprise territory management
Contracts
Orders
Products and price books
Quotes
$ Salesforce CPQ
$ Salesforce Billing
$ Einstein Opportunity Insights
$ Einstein Account Insights
Configurable Reports and Dashboards
Advanced reporting features
$ Sales Analytics app
Chatter
Files
Topics and Recommendations
Lead registration
$ Partner Communities
$ Lightning Bolt solutions
Case management
Knowledge (read-only)
$ Knowledge (read-write)
Lightning Platform
Unl. Process Builder (processes per org)
Workflow and approval automation
Lightning App Builder
AppExchange
Unl. Configurable profiles and page layouts
Unl. Roles and Permissions
Unl. Record types (per object)
1 Partial Sandbox
1 Full Sandbox
Developer Pro Sandbox
Developer Sandbox
Data Storage per user
File Storage per user
Unlimited custom applications
Web Services API
Lightning for Gmail or Outlook
$ Inbox Desktop Apps **
Google Apps integration
Lightning Sync
Standard Success plan
Online case submission (two-day response)
Access to Premier Success resources
24/7 toll-free support
Developer Support
Unlimited online training
Configuration services
Access to Accelerators
* All per user products require an annual contract.
** Included with Lightning Essentials as a limited-time promotion.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.
* All per user products require an annual contract.
** Included with Lightning Essentials as a limited-time promotion.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.
