Salesforce is coming to Lausanne and we warmly invite you to join the Swiss Cloud Computing Community for a day full of innovation, networking and fun.

We are in the midst of the Fourth Industrial Revolution in which an unbelievable wave of innovative technologies fundamentally changes our society, the economy and our daily lives.

For organisations such as yours, this means that it is time to align with new customers' expectations. Customers who are already using many of these intelligent technologies in their everyday lives. This creates an enormous opportunity for companies to connect with customers in entirely new ways.

At Basecamp Lausanne, located at the SwissTech Convention Center (Map), you will discover how to harness opportunities in Sales, Customer Service, Marketing, Commerce and Application Development in order to unlock new ways of interacting with your customers. You will learn how to become a true Trailblazer - a pioneer who seeks to transform careers, companies and entire industries. Be inspired and in turn, inspire your customers with extraordinary experiences.

This innovative event will help every role in every industry succeed and get first-hand information on the latest product innovations and learn from industry leaders.

Register now to secure your free spot and join your peers to blaze a trail in Swiss Romande.

Basecamp Lausanne offers you a unique opportunity to listen to inspiring thought leaders, customers, partners and product specialists on ways to become a customer-centric business. You will learn more about Salesforce and meet like-minded people from your industry. The keynote session is all about Customer Success and the Fourth Industrial Revolution. Our afternoon breakout sessions are focused sessions for specific salesforce solutions as well as live demos and customer stories. A trailhead zone will be available for you to discover Salesforce in a fun way.

09:00 - 10:00 Equality Breakfast

09:30 - 10:30

Registration and Welcome Breakfast

10:30 - 12:00

Opening Keynote: Customer Success in the Fourth Industrial Revolution | With Terre des hommes, PMI, Chopard, IMD, Nexthink and Breitling

12:00 - 13:00

Networking Lunch

13:00 - 13:45

Breakout sessions with Chopard, IATA, Accenture and digitalswitzerland

13:45 - 14:00

Coffee Break & Networking 

14:00 - 14:30

Breakout sessions with Baume, MuleSoft, Capgemini and blue-infinity

14:30 - 15:00

Coffee Break & Networking 

15:00 - 15:30

Breakout sessions with PMI, Deloitte, PwC and CREA

15:30 - 16:00

Coffee Break & Networking 

16:00 - 16:30

Breakout sessions with L'Occitane and Breitling

16:30 - 17:00

Networking drinks 

*(Please note that the agenda is not final and might still change)


SwissTech Convention Center, Lausanne

Route Louis-favre 2,
1024 Ecublens,


Don't miss your chance to discover how the power of the Customer Success Platform and the world's smartest CRM can help you be your best.