Join some of our Czech Partners on a panel conversation, as they discuss their journey of Salesforce and how the ecosystem has evolved over the years.

Připojte se k Robinu Fisherovi, oblastnímu viceprezidentovi společnosti Salesforce, a speciálním hostujícím řečníkům, kteří mění sebe, a díky tomu přinášejí svým zákazníkům výjimečnou spokojenost a dělají svět v éře čtvrté průmyslové revoluce lepším.

Společnost Salesforce uvede příklady čelních světových společností, které využívají nové produkty a technologie, jako jsou Salesforce Customer 360, Einstein Voice, Trailhead a Lightning, aby dramaticky měnily způsob, jakým jejich zaměstnanci napříč odbytem, marketingem, a IT inovují, zvyšují dovednosti a zajišťují integrovanou zákaznickou zkušenost.

Join product leaders to see how the #1 marketing platform is enabling intelligent marketing and driving growth for one of the world's leading car leasing companies.

Learn how Salesforce helps companies to know, personalize, and engage for every consumer, orchestrating the journey across marketing, commerce, sales, and service.

Connect with your fellow trailblazers and gain new insights, build your brands, and win the hearts, minds, and loyalty of your consumers.

The buzz around AI for sales is growing, and everyone wants to know what it means and how it can drive change. But as a sales leader you have to deliver results—you don’t have time for buzzwords.

Join the Salesforce Einstein team to hear how you can go beyond the hype and create an intelligent sales strategy that will focus on the right leads, deliver tailored customer experiences, and increase the ROI on strategic accounts in your business - all on the Intelligent Salesforce Customer Success Platform.

You will walk away with an understanding of: * The top AI use cases within the Sales Cloud customer base * How other organisations are calculating the value of AI for their sales teams * Tips and tricks to help your sales team embrace AI and drive CRM adoption.

Salesforce Commerce Cloud, the world’s #1 digital commerce platform reaches more than a BILLION consumers every year!

Learn how B2C Commerce can create faster, smarter and more flexible paths to purchase and how you can use the power of B2B Commerce to deliver more personalised and intelligent experiences for the business buyer.

We invite commerce executives, developers, marketers and merchandisers to learn how to take advantage of the Salesforce Customer Success Platform - and become a Trailblazer for commerce.

Trends like automation, integration, digital channels, and mobile workforces have caused a profound shift in the way customers interact with companies. Nowhere is this more apparent than in customer service, which impacts every moment of the customer experience.

To thrive and compete in the new age of service, every organisation must reimagine their service approach and create transformational service experiences.

Join us to see how trailblazers are using the World's #1 B2C and B2B Service Platform to capitalise on these trends to transform service and deliver customer success.

Jednodušší a rychlejší správa požadavků s využitím umělé inteligence

IBM Watson společně se Salesforce Einstein přinášejí zásadní změny do fungování kontaktních center. Společně s pomocí umělé inteligence zpřístupňujeme ta správná data a znalosti, aby mohly být vaše klientské požadavky rychleji vyřešeny.

Pojďte si poslechnout, jak Bluewolf / IBM vidí budoucnost kontaktních center a jak ji můžete využít i Vy.

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Smart Contact Center in the cognitive era

Transform your contact center with AI - Make smarter decisions faster than ever with Salesforce and

IBM. Salesforce Einstein and IBM Watson provide tailored AI capabilities that are redefining contact center workflows. Together, they unify bodies of knowledge from disparate data sources, helping support agents solve cases faster.

Come and see how Bluewolf / IBM see the future of contact centers. And how you can achieve that with Salesforce and IBM Watson!