Next-Gen Service: Unifying AI-Powered Self-Service and Voice for the Agentic Enterprise

The way customers seek help has changed—and traditional service channels aren't keeping up. Join this live webinar to learn how to future-proof your service organisation with AI-powered self-service and voice.

Salesforce’s AI & data experts will demonstrate how your service team can move beyond static portals and siloed contact centers by unifying the customer experience with agentic AI to drive loyality. See how Agentforce Service Portal provides a conversational, concierge-like experience for instant answers, whilst Salesforce Voice empowers your agents to deliver personalised, high-value service on every call.

Register now to learn how to:

• Elevate self-service by transforming your portal into a conversational concierge for faster, easier resolutions
• Empower voice agents with Service AI to boost productivity and personalise every customer call
• Unify the experience by connecting self-service and voice channels to deliver a seamless experience across your entire contact center