FAQ
Event Information
If you’ve never been to a Agentforce World Tour event before, you’re in for a treat.
Agentforce World Tours are flagship Salesforce events around the world that help people connect, learn and be inspired. Expect to hear not only about technology, but also what is possible for your company and your career.
Through expert-led sessions, live demos, and hands-on training, discover how Agentforce simplifies complex processes to power your entire business. Get ready to unlock productivity, drive growth, deepen your customer relationships, and start your journey to becoming an Agentic Enterprise at Agentforce World Tour Lausanne.
Agentforce World Tour Lausanne is all about learning, and we want to make sure you leave with a clear picture of how you can bring change into your organisation.
You’ll learn how Salesforce is the only platform that brings together humans, agents, apps, and data. Discover how this new force can enhance every customer interaction and unlock unprecedented capacity. See real-world success stories and use cases from every Cloud and industry to guide your journey.
Anyone can enjoy a Salesforce event, but Agentforce World Tour Lausanne in particular is well suited to directors and strategic leads in companies across all industries and sizes.
Agentforce World Tour Lausanne is an event that takes place in-person at the following location, date and time:
Date: Tuesday, October 20, 2026
Location: Swiss Tech Convention Center, Rte Louis Favre 2, 1024 Ecublens
It is free to attend Agentforce World Tour Lausanne, but pre-registration is required to gain entry.
Salesforce is pleased to offer complimentary entry passes to events when appropriate under applicable laws and policies of your employer. Salesforce is committed to high standards of ethical conduct and does not intend to offer an inappropriate gift or create the appearance of impropriety. To assist us in furtherance of our policies we ask that you forward this invitation to your ethics officer for their input. The per person value of the complimentary ticket is approximately 70 CHF. This complimentary ticket is not in consideration of, or related to, any future pending business you may have with Salesforce.
Admission to breakouts and theatre sessions is first-come, first seated.
Building your agenda in the mobile app does not reserve you a seat.
We advise you to arrive early to ensure you get the sessions you really want.
Tea, coffee and light refreshments will be served at check-in and during the morning tea break. Grab and go snacks will be provided during the Lunch break. Alcoholic and soft drinks along with light refreshments will be provided as part of the end of day networking reception. Vegetarian and non-vegetarian options will be available.
A selection of beverages, including water, soft drinks and coffee will be available the entire day.
If you have a specific dietary requirement please consider bringing your own food, or contact switzerlandevents@salesforce.com
to discuss your needs.
Salesforce is pleased to offer complimentary entry passes to events when appropriate under applicable laws and policies of your employer.
Salesforce is committed to high standards of ethical conduct and does not intend to offer an inappropriate gift or create the appearance of impropriety.
To assist us in furtherance of our policies we ask that you forward your invitation to your ethics officer for their input.
The per person value of the complimentary ticket is approximately 70 CHF.
The complimentary ticket is not in consideration of, or related to, any future pending business you may have with Salesforce.
Tickets and Registration
It is free to attend the Agentforce World Tour Lausanne however pre-registration is required to gain entry.
If you have issues registering, please get in touch with us by email at switzerlandevents@salesforce.com.
If you are no longer able to join us in personal Agentforce World Tour Lausanne kindly let us know in advance by emailing Salesforce World Tour Support at switzerlandevents@salesforce.com.
Please note that registrations for the in-person experience are non-transferrable.
You may be asked to show Government Issued ID at registration to obtain your event attendee badge.
Transportation
We recommend arriving by public transport. You can find detailed travel guides on the website of the SwissTech Convention Center: https://www.stcc.ch/access/
SwissTech Convention Center, Lausanne
Check out the website of the venue here http://stcc.ch/
Agentforce World Tour Lausanne 2026 will have coat and bag check facilities available after you have been through security screening close to the event registration area. This will open during the event and close 30 minutes after the event ends.
The SwissTech Convention Center also offers cloakrooms which are open during event hours and are provided complimentary (subject to availability). Items are left at your own risk.
Accessibility
Salesforce values and encourages full participation and attendance at World Tours. If you need accessibility accommodations and/or services, please send your request to swizerlandevents@salesforce.com.
Session Information
There will be a variety of session types, including:
Main Keynote
The latest product innovations and the biggest announcements from Salesforce with live demos and stories of customer success.
Breakouts
Deep dive, 30-minute presentations at World Tour Lausanne into a particular product, feature, or topic.
Theatres
20-minute informative session on a specific topic. Can be tips and tricks or a how-to presentation.
Hands-on Training
Expert-led training to learn a product or skill. Sessions may have devices provided, or you may be asked to bring your own device. Check the session abstract to confirm whether a device will be provided.
Roundtables
Small group discussion on a particular topic. Opportunity to network and discuss common challenges facing the Salesforce community and experts.
Hands-on Workshops
Participate in an expert-led 45-minute interactive session to learn a product or skill. The Workshop description will let you know if computers are provided or if you need to bring your own device.