Scaling customer service to adapt to the new normal
Albi Malka, CIO - Ministry for Social Equality, Ministry for Social Equality
Yaniv Butel, Co-CEO, Asperii
Omer Vidan, Service Cloud Account Executive, salesforce
Yossi Gibor, Service Cloud Account Executive, salesforce
Boaz Sagir, Service Cloud SE, salesforce
In this time of tremendous change, businesses are faced challenges to continue to serve their customers in a consistent, personalised way across all touchpoints.
With Service Cloud, organisations are equipped to deliver human-centric service to accelerate through disruption and adapt to the changing needs of their business, employees, and customers — from home, to the contact centre, to the field.
Join this session to discover how Service Cloud helps businesses to serve their customers even through challenging times that the current pandemic forced on us.
This webinar is in Hebrew.