Small & Medium Business Trends - Nordic and Emerging Markets

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Small and medium business (SME) leaders have shifted their operations over time. Learn about:
What's top of mind for SMEs
How SMEs are focusing on customers
Where owners are making investments
What's driving SME resiliency
… and more. Download the report to get the latest business research.

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Get insights from 500+ business owners and leaders across Finland, Denmark, Poland, South Africa and the UAE.


Even while SMBs are navigating change, customers are top of mind. Get the scoop on:

Their shift in business operations during the pandemic
The new ways they are interacting with customers
Challenges to meeting customer expectations

In an all-digital world, SMBs are using technology to stay afloat. Find out about:

Their top technologies during the pandemic
Numbers using technology to run their business
How SMBs evaluate new technology

Growing SMBs are preparing for future crises. Learn about:

The top three ways they’re preparing for the future
Areas of focus due to the pandemic
Expected business operations once COVID-19 subsides

Let’s talk about how CRM can keep your business moving forward.

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