Understand your customers with an entirely new level of detail. Improve everything from your product design to your marketing strategies by collecting, analysing, and sending real-time IoT data about product usage and customer behavior straight to your CRM system.

The Internet of Things doesn’t just make new devices possible, it also makes whole new industries possible. High-profile examples include ride-sharing, home automation, electric cars, medical monitoring, even manufacturing robots.

For those ready to take advantage of it, the Internet of Things will create huge opportunities, worth trillions in increased profits over the next decade. 

Before Salesforce, we had maybe a hundred different systems with little silos of customer data. Now, it’s one transversal customer platform.”

Chris Leong | Chief Marketing Officer at Schneider Electric
For an in-depth look into putting your customers at the core of your IoT strategy, download our e-book, and take the trail on Trailhead.