Meet the future of marketing: Customer 360 Audiences.

Now in pilot, Customer 360 Audiences helps you deliver personalised experiences across every touchpoint.

Capture, unify, segment, and activate all of your customer data.


Create a single, consistent customer ID.

Unify customer data across multiple teams, devices, and systems, such as email, online behavior, ecommerce, and CRM data.

Build effective customer segmentation.

Easily stitch together first-, second-, and third-party data to create and analyse specialised audience segments.

Deliver trusted, compliant experiences.

Easily manage consumer data and consent with safe provisioning measures and dashboards for opt-outs and consent flags. Automatically comply with new legal standards, like GDPR and CCPA.

Personalise every interaction.

Advertise to the right segments and personas with content tailored across social platforms, online ads, and beyond.

Uncover deep insights across channels and clouds.

Get a clear view of customers across marketing, commerce, sales, and service interactions, and then optimise live campaigns based on your data.

Questions? We’ll put you on the right path.

Ask about Salesforce products, pricing, implementation, or anything else. Our knowledgeable reps are standing by, ready to help. Or check out our “Pricing and Packaging Guide” to learn more.