Take your CRM even further with Communities — and do it fast with Bolt.

Create captivating digital experiences for customers, partners, and employees.

Open a new window to your CRM.

Communities gives you a whole new way to leverage the power of your CRM, enabling customers, partners, and employees to access your Salesforce data and business processes — in an engaging, branded experience.

​Build branded Communities and portals.

Create a custom-branded community fast with clicks, not code. Quickly launch a templated community or go above and beyond and design a fully customized experience.

Go faster with Lightning Bolt templates.

Prebuilt Bolt solutions jumpstart the creation of new Communities and next-generation portals and are completely integrated with your business processes.

Discover the benefits of Communities for everyone — employees, partners, and customers.


Empower every employee.

Build a captivating internal community to connect every employee to the people, content, and apps they need to be happy and productive.

​Connect your customers.

Change the service experience with self-service portals that allow customers the agent-free ability to browse FAQ pages, access knowledge bases, log cases, update orders, and more.

Propel your partners.

Build a secure and engaging partner community to supercharge your partner network. Enable resellers, agents, distributors, and suppliers to easily find the CRM data and process that you wish to share.

​Make it smarter with Einstein AI-powered insights.

​Einstein Analytics runs through each community, combining site analytics, user-generated content, and CRM data to predict customer behaviors and make informed decisions.