Contact Management
Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.
Know every contact in your customer accounts.
Access critical customer data including key contacts, communication history, and more — quickly and easily with Salesforce. You’ll get a complete picture of every customer, from social insights to campaign history, to deals they're involved in.
Pull in social data for a deeper view of your customers.
Tap into activity on social media sites such as LinkedIn, Facebook, YouTube, and Twitter to get a good sense of what your customers are saying about your products or services. You’ll uncover valuable insights into your customers' issues, so you can proactively provide answers.
Collaborate with people companywide.
Successful selling involves collaboration across the organization. Salesforce provides a Chatter feed on every account and contact record, allowing you to share insights, relevant documents, and more.
Prepare for customer meetings while on the go.
Take an interactive guided tour.
See how companies of all sizes can use Salesforce to drive success on every deal, every day. This interactive tour guides you through the different capabilities of the world’s #1 CRM app today.
