Scale service that customers love

Scale service that customers love

Maximise ROI and drive efficiency from the contact center to the field - on a single platform.

Reduce costs and drive efficiency with Service Cloud.


Scale every service process with automation.

Automate processes and empower teams to do more with less.

Personalise every engagement with AI.

Unify your data to humanise intelligent interactions and drive loyalty.

Connect service across channels in real time with Data Cloud.

Make your customers’ lives easier with connected experiences, from digital to the field.

Find success now with tools you need to scale your business.


Case Management

Create efficiency in high touch service centers. Empower agents to solve cases 30% faster.*


Scale your service with automation and increase productivity with AI-powered workflows.


Lower case volume by 30%* by helping customers find critical answers quickly on their own.

Field Service

Deliver efficient field service operations and cut costs with mobile apps and scheduling.

Digital Engagement

Deliver personalised service at scale with AI-powered chatbots to lower costs across every channel.

Digitise the Contact Center

Reduce costs with your contact center on one platform.
*2022 Salesforce Success Metrics Global Highlights. A 2022 study based on 3,706 customer interviews across 10 countries.

Don't take our word for it. Hear from happy customers.


With Salesforce we can capture richer insights to help food growers adapt to the challenges of tomorrow.

Steven Boen

Shared Service Centre Lead, Care4growing

With Salesforce, we can create journeys that are right for everyone and provide even more value to our customers.

Neil Gardiner

VP, Product and Design, GoHenry

Service Cloud customers are in good company.


Find the best solution at a price that works for you.



Small business CRM for up to 10 users
(billed annually)


Complete service CRM for teams of any size
(billed annually)


Customisable CRM for comprehensive service
(billed annually)


Unlimited CRM power
(billed annually)
* Essentials edition good for up to 10 users.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Connect your Digital HQ for Service.

Collaborate faster to help more customers from anywhere.
Learn from over 8,000 customer service professionals worldwide in our annual State of Service report.

Try it out.

Start your free trial of the world’s #1 service platform. No credit card required. No software to install.
Or call 1-800-667-6389

Customer Service Software and Customer Support by Service Cloud