Create 1-to-1 marketing journeys with an all-in-one customer platform.

When any one interaction can make or break the customer experience, you need a platform that builds intelligent, connected journeys across commerce, marketing and service touchpoints.

Build marketing journeys with a single customer view.

Break down the silos between Sales, Service and Marketing to create a 360-degree view of the customer.

Personalise the path to purchase.

52% of consumers will switch brands if you don’t personalise communications with them. Can you afford to take that risk?

Always know your next best marketing move.

Never get stuck again. Connect data from multiple sources and get AI-powered next-best-action recommendations.

Simplify your martech stack with a single customer platform.

Simplify your set-up and build valuable data assets on a shared platform – so everyone is empowered to build better customer experiences. 

Some FAQs from our marketing customers.

We work with all kinds of marketers to drive personalised journeys and measurable engagement throughout the customer lifecycle. Here are just a few questions they come to us with.
It’s a marketing technology that combines CRM data from across your organisation – in Sales, Service, Marketing, and more – and unites it in one place. So you get a single view of the customer and can make intelligent decisions about how to personalise their journey with your brand. 
Marketing Cloud is our world-leading customer engagement platform that integrates solutions built for incorporates integrated solutions for customer journey management, email, mobile, social media, web personalisation, advertising, content creation, content management and data analysis. Many of our customers use Marketing Cloud in combination with Service Cloud, Commerce Cloud, Sales Cloud… you name it.
Our customer platform connects all your customer data so you can create intelligent journeys across digital, mobile, social, and every other technology that’s raised the bar for customer experience. Experiment and innovate fast with AI-powered apps you can build with clicks, not code.

State of Marketing Report

How is marketing evolving in the Fourth Industrial Revolution? Find out in our latest report, with insights from our survey of 4,100+ marketing leaders.

Salesforce has become our global customer service platform. We can see everything we’re doing and everything we’ve done.”

Terence Sorrell | Connected Home team at Centrica

Let’s talk about you.

Ready to connect with customers like never before? Let’s chat.