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INNOVATE TOGETHER:
UNITED KINGDOM & IRELAND

TUESDAY, APRIL 20, 2021

9:30 A.M. - 12:30 P.M. BST

 

Opening Keynote: Delivering Growth in the Digital Imperative

 

If the world didn't fully understand the power of digital, the pandemic ensured we got the message. Forced out of our comfort zones, businesses across the UK and Ireland were forced to react fast - using the online world as the lifeline to conduct business. But now we are living in the new normal, it’s time to be proactive and continue building on the new methods we’ve created to engage with our customers as we plan for growth in this digital age.

In our keynote session, we’ll talk about why continued digital transformation has never been more important, the new standards of customer engagement and why we won't be going back to 'normal' anytime soon.

 
 
 
 
 
 
Mike Roman

Musidora Jorgensen

Area Vice President & Head of UK Energy & Utilities
Salesforce

 
Jefferson McMillan-Wilhoit

Andy Butterfield

Principal Solution Engineer
Salesforce

 
Jefferson McMillan-Wilhoit

Tiffani Bova

Global Customer Growth and Innovation Evangelist
Salesforce

 
 

A Celebration of Digital Trailblazers

 

Inspiring Local Speaker Lineup

Trailblazing companies across United Kingdom and Ireland will share how they are adapting, innovating, and preparing for growth in the year ahead. With content catered to multiple industries, it will be a great event for all to learn and seek inspiration from disruptive companies.

Practical How-to Content

This event will share helpful best practices, tactical how-to’s, and innovative ways to harness technology to build personalised 1:1 customer journeys. Regardless of your role or industry, there is something to inspire you!

Giving Back

In partnership with Salesforce Vetforce & The Poppy Factory, plan your wellness breaks with The Great May Escape Challenge as we focus on mental health and support veterans in their employment journey.

 
 

The Ultimate Showcase of Digital Innovation

 
 

A Half-Day Full of Innovation and Learning

Start by tuning into the keynote and then enjoy an action-packed morning with sessions for everyone - from how to leverage data to make business decisions, to getting started with Salesforce, and more. Check out our Customer 360 trailmap to design your perfect journey at Innovate Together: United Kingdom and Ireland - to learn how to drive innovation to take your business to the next level of customer success.

 
 

OPENING KEYNOTE

Delivering Growth in the Digital Imperative

 

THE FUTURE OF WORK

Reimagine the Employee Experience

 
 

GETTING STARTED WITH SALESFORCE

6 Guiding Principles to Maximise CRM Adoption

 

UNLEASH THE POWER OF YOUR DATA

Unlock, Analyse, and Act on Data to Drive Transformation

 
 

FINANCIAL SERVICES SESSION

The Digital Experiences Continuum in the New Normal

 

RETAIL SESSION

How to Engage with Customers in New Ways

 
 

MANUFACTURING & CONSUMER GOODS SESSION

Where Data Leads, Success Follows: Utilising the Power of Analytics

 

REGULATED INDUSTRIES SESSION

How to Simplify Complex Processes in Regulated Industries

 
 

TELCO & MEDIA SESSION

Accelerate to a Digital Future: Managing Opportunity and Risk

 

BUSINESS SERVICES SESSION

How to Reimagine the Client and Employee Experience

 

Trailblazers

 
 
 
 

Follow the conversation: #SalesforceInnovate