Mobile’s influence on the shopping journey spans well beyond digital, so it's critical that retailers make mobile the epicenter of their commerce strategy. Join us to learn the top trends in mobile shopping and mobile tactics that you can employ now.
The rules of engagement have become more complicated for retailers as 72% of shoppers age 18–44 turn to their phones to browse and buy. Learn how top brands use mobile devices to drive shopper engagement and reduce friction in the shopping journey.
Rick is Head of Consumer Insights at Salesforce Commerce Cloud and expert on digital commerce. Rick spearheaded the Salesforce Shopping Index and pioneered Commerce Cloud's benchmarking practice, which identifies growth opportunities for clients.
Caila Schwartz is a Senior Industry Strategist at Salesforce Commerce Cloud. Caila’s background includes extensive data analysis, storytelling, and giving retailers a competitive edge by identifying new opportunities based on data-driven evidence.