FAQ

If you are a full time employee of a private education institution or a nonprofit the rate is: 



$449 - Expires 3/15 at 11:59pm PT
$549 - Expires 4/13 at 11:59pm PT
$599 - Final Price 

If you are a full time employee of a public education institution or a government entity the rate is:

$449 - Until end of event 

If you’re not a full time employee of an education institution, a nonprofit or a government entity the rate is: 



$599 - Expires 3/15 at 11:59pm PT
$799 - Expires 4/13 at 11:59pm PT
$999 - Final Price 

*All attendees that register at these rates are subject to verification.

The conference pass is valid May 13–15 and includes access to keynotes and sessions, the expo hall, breakfast and lunch, and evening receptions.

Contact the Help Desk from Monday through Friday, 6:00 a.m.–6:00 p.m. PT at:

Phone (US and Canada): +1-866-855-3818
Phone (International): +1-650-416-8832
Email: EducationSummit@salesforce.com

Please contact the Education Summit Registration and Housing team from 6:00 a.m–6:00 p.m. PT:

Email: EducationSummit@salesforce.com
U.S./Canada +1-866-855-3818
International: +1-650-416-8832

All cancellation requests must be submitted in writing to the Salesforce Events Help Desk at EducationSummit@salesforce.com. For a full refund of the event registration fees, cancellation notices must be received by 11:59 p.m. PT on Friday, April 12, 2024.

Cancellation notices received between 12:00 a.m. PT on Saturday, April 13, 2024, and 11:59 p.m. PT on Friday, April 26, 2024, will be processed at 50% of the event registration fees. No refunds will be processed for cancellation notices received after 12:00 a.m. PT on Saturday, April 27, 2024.

Substitution requests will be processed free of charge if submitted by 11:59 p.m. PT on Friday, April 26, 2024. Substitution requests after this date are subject to a USD$100 transaction fee. These cancellation terms also apply to the registration fees for all classes and events offered as part of Education Summit 2024.

Substitution requests will be processed free of charge if submitted by 11:59 p.m. PT on Friday, April 12, 2024. 

Substitution requests after this date are subject to a USD $100 transaction fee. 

Requests are subject to approval.

Education Summit hotel block is now closed. But don’t worry, we’ve got you covered! Although our partner hotels are now at capacity, we’ve curated a list with moderately priced rooms that are nearby the Marriott Marquis San Diego. See nearby hotels.

If you are a full time employee of a private education institution or a nonprofit the rate is: 



$449 - Expires 3/15 at 11:59pm PT
$549 - Expires 4/13 at 11:59pm PT
$599 - Final Price 

If you are a full time employee of a public education institution or a government entity the rate is:

$449 - Until end of event 

If you’re not a full time employee of an education institution, a nonprofit or a government entity the rate is: 
 

$599 - Expires 3/15 at 11:59pm PT
$799 - Expires 4/13 at 11:59pm PT
$999 - Final Price 

*All attendees that register at these rates are subject to verification.

Please indicate your needs in the registration form. For additional help, send us an email at EducationSummit@salesforce.com.

Please indicate your needs in the registration form. For additional help, send us an email at EducationSummit@salesforce.com.

You cannot purchase a Bootcamp-only pass.

No, computers are not provided at the Administrator Bootcamp. Attendees will need to bring their own computer with the ability to access an internet browser.

Yes. To ensure the best learning experience possible, we’ve identified some prework for you to complete before you arrive at Bootcamp. Navigate here to find your prework.

Yes. To ensure the best learning experience possible, we’ve identified some prework for you to complete before you arrive at Bootcamp. Navigate here to find your prework.

There will not be any onsite certification opportunities at bootcamp. Customers will receive one certification voucher that must be used before September 30, 2024. This voucher is only available with the Salesforce Admin training.

After registering, you will be able to book or make changes to a reservation by logging into the Education Summit portal. Changes can be made up until the housing cutoff deadline, Wednesday, April 17 at 4:00 p.m. PT.

If you booked your hotel after the deadline of April 17, please contact your hotel directly to make changes.

Yes. All hotels require a one-night deposit as a guarantee. The credit card used to make your hotel reservation will be charged the equivalent of one night’s room plus tax after the hotel cutoff date.

Please contact the hotel directly to request a receipt for your hotel cost after your stay is complete.

Yes, as long as you are the cardholder for the credit card you present at check-in.

Hotel reservations made through Education Summit registration are not transferable. The substituting attendee will need to complete a new hotel reservation through the registration process and submit a new credit card to secure the reservation.

No. To obtain the discounted Education Summit rates, new reservations and changes must be made through the Education Summit Help Desk or My Info page on Rainfocus.

You will receive a hotel final confirmation number from the Housing Team by April 25, 2024.

If you reserved a room at the Marriot Marquis San Diego Marina during the Education Summit registration process, cancellations must be made 72 hours before the scheduled arrival date. Failure to do so will incur a penalty equal to the cost of one night’s room and tax. The hotel will charge this penalty fee to the credit card on file.

No. All attendees must register and book their own hotel reservations.

If you don’t check in to your hotel on your scheduled arrival date, the hotel will cancel your entire reservation. The hotel can choose not to reinstate your reservation, even if you arrive the next day. You will also be charged a penalty of the cost of one night’s room and tax, regardless of whether or not the hotel chooses to reinstate your reservation.

San Diego International Airport is the closest airport and is about 3 miles away.

You can request an invitation letter to accompany your visa application to attend Education Summit during the registration process. Your registration must be paid in full before your letter of invitation can be issued.

Please note that requesting a visa invitation letter does not guarantee that your local authorities will grant a visa to attend Education Summit. Additionally, you are responsible for submitting your visa application to your local embassy/consulate; conference management will not submit it on your behalf. All requests are subject to review and approval. Please allow up to 10 business days for requests to be reviewed.

Education Summit is open to international travelers who abide by regional travel restrictions and guidelines.

Thank you for submitting your story! All session submitters will be notified of their submission status by late March 2024. If you do not receive a notification by the end of March, please reach out to EducationSummitSpeakers@salesforce.com.

Our Session Catalog will be released in early April 2024. This will include all speakers.

Our Agenda Builder will be released in late April 2024. This will include the agenda, specific tracks, and learning topics.

Keynotes
Latest product innovations and the biggest announcements from Salesforce with live demos, luminaries, and stories of customer success.

Breakouts
A 30–40 minute presentation on a specific product, feature, topic or solution. The longer length allows for a 5–10 minute Q&A portion with the presenters. A Deep Dive breakout = 40–75 minutes to allow for a more focused, in-depth presentation, typically technical in nature.

Theaters
A quick 20-minute introductory and informative session on a specific topic. Can be tips and tricks or a how-to presentation.

Roundtables
Small group discussions on a particular topic. Opportunity to network and discuss common challenges facing the Salesforce community and experts.

Hands-on Workshops
Expert-led trainings to learn a product or skill. Devices may be provided or you can bring your own. Check the session abstract to confirm whether a device will be provided.