Empowering Unconstrained Telecom Growth with Agentic AI

The communications industry is at a pivotal moment, pushing through slow growth and disruptive competition. Learn how Agentforce 36O for Communications helps telecoms transform their business by unlocking unconstrained growth across key business areas:

• Unconstrained Sales: Empower sellers to spend more time focused on high value tasks and growing revenue by automating manual and complex tasks - like multisite B2B quoting with Agentforce.
• Unconstrained Service: Improve first call resolution rates and boost customer loyalty by providing seamless customer experiences across every touch point. Resolve tricky questions like billing inquires or plan changes through self service interactions powered by Agentforce.
• Unconstrained Field Service: Enable every technician to have relevant information and troubleshooting tools to resolve customer issues quickly in the field. Empower techs to grow revenue with AI-powered product upsell recommendations and order execution from their mobile app.