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How to Manage Scalable Provider Networks with Automation

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Agentforce Health
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9.16 HLS Payer Webinar
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Featured Speakers:

Brook West, President, Verifiable
BJ Bowen, Principal Solutions Engineer, Verifiable
Mark Wagner, VP Network Operations, Excellus BCBS
Kyle Mey, Global Head of Healthcare Strategy & Innovation, Payer, Salesforce


As healthcare organizations work to scale provider networks and meet growing compliance demands, the complexity of managing accurate, complete provider data has intensified. In this session, Mark Wagner, VP of Network Operations at Excellus BlueCross BlueShield, shares how the organization is addressing this challenge with the Salesforce Platform and Verifiable’s credentialing and monitoring solutions. Learn how a strong data infrastructure, combined with automated workflows, can drive operational efficiency, improve quality, and support ongoing compliance with evolving regulatory requirements.

Attendees will learn:
  • How to strengthen provider data foundation to support growth, reduce fragmentation, and streamline complex data across the network.
  • How automation can increase team capacity, improve the completeness and accuracy of provider data, and ensure ongoing compliance.
  • How integrated solutions improve provider experience by consolidating data requests, reducing duplicative outreach, and simplifying interactions.