Government agencies are being tasked with more complex, more critical missions than ever and they deserve technology that enhances productivity. It’s time to move public service out of the inbox and stop civil servants from being swivel servants that have to constantly context switch to complete tasks and find information. The new era of AI-enabled mission delivery requires an open, connected, intelligent Work OS—not closed, pre-AI tools that fragment context and slow decisions. Email, meetings, and chat apps can’t carry context across them. The AI era demands an open, interoperable, and connected surface where conversations, tools, apps, and data come together. Slack is that surface—giving AI the complete context it needs to be useful and enabling both humans and agents to act, adapt, and accelerate mission success.
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