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Upcoming

Agentic Sales in Action — On a Platform You Can Trust

See how Salesforce uses its own agentic tools to prospect, advance deals, and forecast in real time — with data that never leaves your org.
Upcoming

The Salesforce Blueprint for Measuring Agentic Success

Discover how Salesforce measures Help Agent success beyond surface metrics. Walk away with a framework covering business outcomes, resolution rates, answer quality, and customer feedback so you can prove AI value to execs with confidence.
Upcoming

PowerSchool's All-In Agentforce Journey: Scaling Agentic Customer Service

See how PowerSchool went all-in on Agentforce 1 Service Edition: AI self-service, unified omnichannel support, and agentic pilots. Live demo + a practical framework for your own service transformation
Upcoming

Where AI Works: The Conversational Interface for Headless AI

Explore the future of enterprise AI with Slackbot. Whether connecting native Salesforce tools, partner integrations, or custom enterprise apps via an MCP server, Slackbot dynamically discovers and securely executes tools across your entire stack.
Upcoming

State of Email 2026: From Batch to Behavior

Learn how to audit your lifecycle maturity and shift from low-impact batch sends to high-performance, behavior-based orchestration. We’ll talk through industry best practices, product innovations, and the latest news in email.
Upcoming

Win Across Every Channel with a Unified Revenue Engine

Learn how to sell through direct, partner, e-commerce, in-app, and hybrid channels with a single revenue engine powered by a unified product catalog, pricebook, and customer asset view.
Upcoming

Data 360 Headless: Bring Trusted Business Context to Every Agent, Every Surface

Join us to see how Data 360 Headless extends trusted business context — your data, relationships, and business logic — to any agent, on any surface, so your teams move faster and your agents perform better.
Upcoming

Rethinking Benefits Delivery: How AI Agents Transform Social Programs & Insuranc

Discover how AI agents help health & human services agencies replace legacy benefits processes by automating eligibility, intake, and claims with intelligent automation built for public sector compliance.
Upcoming

How Trane Technologies Built a Future-Ready Salesforce CoE

Learn how Trane Technologies built an adaptable Salesforce Center of Excellence, balancing innovation, governance, and compliance across a lean global organization.
On-demand

Securing MedTech's Digital Future: AI, Cybersecurity & Compliance

Discover how to navigate AI vulnerabilities, IoT threats, and regulatory changes in MedTech. Hear from industry leaders on building resilient operations to protect your technology ecosystem
On-demand

How to Align Business and Tech Teams for Implementation Success

Kick off every implementation with confidence. Learn practical strategies to connect business goals, people, and AI for better outcomes.
On-demand

The Agentic Retail Revolution: Win the AI-Powered Shopping Era

Discover how to unify digital and in-store experiences with agentic AI—connecting shopper data, personalizing at scale, and governing AI transformation with built-in trust.