Get ready for an information-packed day of learning and networking. Hear insights from Salesforce executives and executives from other enterprise companies about driving innovation and success. Find out how other Trailblazers, partners, and product experts use Salesforce to connect to their customers in a whole new way.

9:00 a.m. - 5:00 p.m.

Registration and Customer Success Expo

9:15 a.m. - 10:30 a.m.


10:45 a.m. - 12:00 p.m.

Keynote: "A Celebration of Trailblazers" with Brad Burns, Chief Communications Officer at Salesforce

12:00 p.m. - 1:00 p.m.

Break in the Customer Success Expo

12:15 p.m. - 4:50 p.m.


4:00 p.m. - 5:00 p.m.

Networking Reception and Customer Success Expo

* All sessions are first come, first served.

Keynote speaker


Brad Burns, Executive Vice President and Chief Communications Officer

Brad Burns leads Salesforce’s Communications organization, including PR and Corporate Communications, Corporate Messaging and Content, the Salesforce Newsroom and Blog.

Burns has two decades of experience providing communications counsel to executive teams in highly-competitive industries, especially around financial and M&A communications, high-visibility product launches, communicating globally and intensive issues management.

Prior to Salesforce, Burns was at AT&T, where he served as Senior Vice President of Corporate Communications for AT&T Communications. There, he led global communications, including public relations, employee communications, reputation management, social media, and executive communications.

Burns holds a B.A. from Southern Methodist University. He is an executive board member of SMU’s Meadows School of the Arts, an advisory board member of SMU’s School of Communications Studies and is a former adjunct professor of Georgetown University’s Corporate Communications program.


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