If you need to cancel for any reason, you must notify us in writing
- Full refund: cancellation notices received by 11:59 p.m. PDT on Friday, April 7
- 50 percent refund: cancellation notices received by 11:59 p.m. PDT on Friday, May 5
- No refunds will be given after 12:00 a.m. PDT on Saturday, May 6.
Refunds will not be issued for attendees that do not cancel their pass and do not attend the event.
You may also transfer your registration to another person within the same company by contacting us with the new attendee’s name and contact information by Friday, May 12, 2017, at 11:59 p.m. PDT. All substitutions are subject to review and approval. Substitutions requested after this date are subject to a $100 transaction fee.