Salesforce

Service Analytics helps your team answer 5 crucial questions.

Questions? Call us at 1-800-667-6389.
5 Questions Every Department Should Be Able to Answer
5 Questions Every Department Should Be Able to Answer

Is your customer service department using data to increase customer satisfaction and retention? Do your service reps have a 360-degree view of customers, and understand how to minimize churn?

With Service Analytics you can quickly explore data and find the answers, without waiting on data analysts or IT. This e-book highlights the five questions every service rep should be able to answer, and explains how Einstein Analytics can help you answer each of them.

 

Sign up to get our free e‑book and access our whole library.
Sign up to get our free e‑book and access our whole library.
Sign up to get our free e‑book and access our whole library.
cutout
  • *
    Enter your first name
  • *
    Enter your last name
  • *
    Enter your title
  • *
    Enter a valid email address
  • *
    Enter a valid phone number
  • *
    Enter your company name
  • *
    Select the number of employees
  • *
    Select your country
  • *
    Select your state/province
  •     Yes, I would like to receive marketing communications regarding Salesforce products, services, and events. I can unsubscribe at a later time.
  •  I agree to the Privacy Statement. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement.  
    I agree to the Privacy Statement. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement. Learn More
    I understand that these countries may not have the same data protection laws as the country from which I provide my personal information. For more information, click here.
    By registering, you confirm that you agree to the storing and processing of your personal data by Salesforce as described in the Privacy Statement. By registering I confirm that I have read and agree to the Privacy Statement.
    I agree to the Event Terms of Service and Privacy Statement. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement. Learn More
    I understand that these countries may not have the same data protection laws as the country from which I provide my personal information. For more information, click here.
    By registering, you confirm that you agree to the Event Terms of Service and to the storing and processing of your personal data by Salesforce as described in the Privacy Statement. By registering I confirm that I have read and agree to the Event Terms of Service and Privacy Statement

Is your customer service department using data to increase customer satisfaction and retention? Do your service reps have a 360-degree view of customers, and understand how to minimize churn?

With Service Analytics you can quickly explore data and find the answers, without waiting on data analysts or IT. This e-book highlights the five questions every service rep should be able to answer, and explains how Einstein Analytics can help you answer each of them.

 
TRUSTe
* By submitting this form, you are confirming you have read and agree to our Terms and Privacy Statement.