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PREM Webinar

Learn how property management company PREM Group uses Community Cloud and Service Cloud to provide its clients with premier customer support to achieve a dramatic increase in customer satisfaction while optimizing its service department. So much so that the company has seen a 50% decrease in inbound email service requests, and a 13% increase in service department profitability.

Presenters:

  • Jacob Johnson, CEO, PREM Group
  • Jason Perocho, Product Marketing Manager, Community Cloud
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Learn how property management company PREM Group uses Community Cloud and Service Cloud to provide its clients with premier customer support to achieve a dramatic increase in customer satisfaction while optimizing its service department. So much so that the company has seen a 50% decrease in inbound email service requests, and a 13% increase in service department profitability.

Presenters:

  • Jacob Johnson, CEO, PREM Group
  • Jason Perocho, Product Marketing Manager, Community Cloud
 
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