What’s the potential ROI and impact of Customer Community on your organization? We commissioned Forrester Consulting to find out.
In this Total Economic Impact study*, a composite organization realized a 246% ROI, reduced service costs, and improved customer experience. Benefits include:
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And to learn more about the potential impact of Customer Community on your organization, get the study.
The Total Economic Impact™ of Salesforce Community Cloud for Customer Community, a September 2016 commissioned study conducted by Forrester Consulting on behalf of Salesforce.