Navis transforms their customer service with Community Cloud
Navis is the market leader in terminal and port operations, and customer support is the center of their business. But lack of integration from separate systems for their support portal and online community was compromising success. See how Navis integrated Salesforce Service and Sales with Community Cloud, for enhanced self-service and streamlined agent workloads.
Presenters Jennifer Grinold, Navis
Erik Ward, Navis