Close the customer experience gap in the age of AI and big data.
Join us in Philadelphia on Tuesday, March 20, for Salesforce Basecamp for IT. Learn how other Trailblazers are using the Intelligent Customer Success Platform to integrate data from across their organizations and systems, build AI-powered predictive apps around customer data, and shorten innovation cycles by as much 50%.
You’ll also get inspired by Rob DeSisto, Chief Value Officer at Salesforce, who will discuss how to pivot your team, processes, and culture to meet the demand for exceptional customer experience in the age of AI and big data. See how digital disruptors are replacing traditional business and technology models to focus on building journeys and products, in real time, around the ever-changing profile of the customer.
Robert DeSisto is the Chief Value Officer at Salesforce. Previously, he was Vice President and Distinguished Analyst at Gartner Research, where he was responsible for managing the software as a service (SaaS) research agenda, CRM sales agenda, and business application research community.