Essentials for Customer Success
Ft. Lauderdale, FL | March 23, 2017
2:30 p.m. – 6:00 p.m.

Essentials for Customer Success
March 23, 2017
2:30 p.m. – 6:00 p.m.
The Westin Fort Lauderdale Beach Resort

Blaze new trails to customer success with the world’s smartest CRM.

Join us in Fort Lauderdale on Thursday, March 23, for the Salesforce for Customer Success event. See how other Customer Trailblazers and innovative organizations like yours are driving success by leveraging the combined power of unparalleled service with sales excellence. Register today — it’s free.

Featured Speaker

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Robert Spector
Since 1995, Robert Spector has been a professional speaker to a vast array of companies, organizations, governmental agencies, non-profits, trade associations, conventions, corporate retreats, and special meetings in 25 countries.

Agenda

2:30 p.m. – 3:00 p.m. Registration and Demos
3:00 p.m. – 3:45 p.m. Connecting Service with Sales — Salesforce executives will discuss strategies to gain a complete view of your customer.
3:45 p.m. – 4:15 p.m. Customer Insight: Ultimate Software shares their path using cloud-based technology to grow their business
4:15 p.m. – 5:00 p.m. Industry Thought Leader Robert Spector, author of “The Nordstrom Way to Customer Service Excellence”
5:00 p.m. – 6:00 p.m. Networking Reception

Sponsors

Coveo

Recognized as THE Leader in intelligent search and insights, Coveo removes complexity and drives effortless experiences for customers and employees by empowering them with the best information from across cloud and on-premises systems. Coveo for Salesforce brings AI-powered search to Salesforce Service Cloud, App Cloud and Community Cloud.

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