The Human Side of Service: Learn how to skill up your teams in the age of AI.

Sample Agenda Based on Past Survey Results

Part I
Breakfast, Networking, Welcome, and Introductions
Discovery: The Agent Training Gap and Customer Expectations
Contact Center Ops: The Human Side of Service

Part II
Hiring, Motivating, and Getting the Most Out of Your Teams
Managing Difficult Conversations
Getting Started and Staying Connected

Please complete this survey before the event so that we can customize the content to best suit your learning objectives.

TimeTrade Offices
100 Ames Pond Drive
Suite 100
Tewksbury MA 01876

Enter your first name
Enter your last name
Enter your title
Enter a valid email address
Enter a valid phone number
Enter your company name
Select the number of employees
Select your industry
Select your country
By registering I confirm that I have read and agree to the Privacy Statement.
Yes, I would like to receive marketing communications regarding Salesforce products, services, and events. I can unsubscribe at a later time.
Yes, Salesforce may share my contact information with sponsoring partners for marketing purposes.