Dana Chery, Senior Director, Product Marketing at Salesforce
Sumair Dutta, Chief Customer Officer for The Service Council™ (TSC)
Stephen Hupp, Lead Solution Engineer at Salesforce
While the area of field service management isn’t new, the rate at which technology is influencing how agents, technicians, products, and customers connect is increasing rapidly. What are the implications for your organization? How can you empower your employees with the right tools and information to reduce costs, increase customer satisfaction, uncover cross-sell & up-sell opportunities, and to overall improve their effectiveness?
Join to hear from, Sumair Dutta, Chief Customer Officer for The Service Council™ (TSC) and learn how to empower your agents and field service employees to be more productive, while delivering an on-site service experience that differentiates your brand.