Salesforce Webinars

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Driving Citizen Value Through Digital Services

Featured Speakers:

Alan Webber, Research Director for Digital Strategy, IDC

Bryan Jennewein, Director of Product Marketing for Salesforce Platform, Salesforce


Agencies require data in the right form — and at the right place and time — to deliver the services that citizens need. Join us and IDC guest speaker Alan Weber for a discussion around the tools, information, and culture that are critical to enhancing the citizen experience. Alan will walk through top statistics from the recent IDC Study, Driving Value Through Digital Services.

Register for this complementary webinar to learn about:

• Current channels for citizen engagement and areas for improvement
• Tools and resources currently used by government agents
• Unique needs of different government branches (Fed, DoD, State and Local)
• Getting started with digital transformation

Following the study overview, we'll share how some trailblazing organizations are using Salesforce to improve citizen engagement and satisfaction. Can't wait? Learn how Amtrak transformed.

Access the webinar now.

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