5 Strategies to Empower your Mobile Workforce with Field Service Lightning
Emily Kofsky, Senior Director, Service Cloud Product Marketing, Salesforce
Dana Chery, Senior Director, Service Cloud Product Marketing, Salesforce
Kevin Flowers, Global Enterprise Governance, Salesforce
Join us to learn powerful strategies to execute your brand's retail presence in-store. Managing a mobile workforce for store operations presents challenges: scheduling, efficiently assigning and tracking tasks for completion, capturing signatures, and syncing the data they capture in the field with your organizations' other systems. The mobile workforce has progressed beyond what we thought it would be in terms of how we need to empower and equip them for speed and efficiency, relationship building on-site, and tying it back to what's going on in the back office with insights and data. Field Service Lightning is a powerful solution to help you make smarter decisions to drive your brands' presence and sales in store.