Achyut Jajoo, VP Manufacturing, Salesforce
Chrys Kefalas, VP Brand Strategy, National Association of Manufacturers (NAM)
In the state of manufacturing today, there is great momentum. It is hard to go a day without seeing manufacturing covered on the front page of the news. Times are changing. State of affairs are fluid. But there is one thing that is not shifting, and that is the importance of people. The importance of strong talent. The importance of a happy customer.
Studies show companies that deliver leading customer experiences have 60% more engaged employees* than those who are behind in customer experience. Understanding and unlocking the future of talent all in order to create better customer experiences and grow your business is critical.
Join Chrys Kefalas, VP Brand Strategy, National Association of Manufacturers (NAM), and Achyut Jajoo, VP of Salesforce for Manufacturing, as they talk about using technology and software as a key element in attracting talent, retaining talent, and creating a more engaged workforce ready to create better customer experiences and shape the future of manufacturing and the world.
*Temkin Group Employee Engagement Benchmark Study 2017