Salesforce Webinars

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Harnessing The Power of Moments Within The Customer Experience

Speakers:

Kelsey Jones, Senior Product Marketing Manager | Salesforce
Dave Jenkins, VP, Data-Driven Marketing | Traction on Demand


Customer-centricity is nothing new. So why do only 14% of marketers feel like they're putting the customer first? For everyone else, this transformation is paramount as consumers become increasingly connected. To embrace a customer-centric model, organizations need to recognize the importance of each interaction and create moments of value.

Join this webinar to learn how your organization can:
- Overcome the typical challenges associated with a digital transformation
- Identify and act on important moments of interaction
- Build a tailored and consistent cross-channel consumer journey

 

Access the webinar now.

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