A DSO’s Top Five Innovative Tips for Mastering Customer Experience
Amanda Sinclair, Integrated CRM Manager, Great Expressions Dental Centers
Ryan McCambridge, Managing Director, Strategy, Lev
Chequeta Allen, Director, Product Marketing, Salesforce
Patient and customer expectations have hit an all-time high. It comes as little surprise, given that 80% of customers today say the experience a company provides is as important as its products and services. In the wake of this change, healthcare and life sciences organizations of all sizes now face the challenge of adapting.
In this webinar, learn five tips on mastering customer experiences for healthcare and life sciences companies. Also, hear from dental support organization Great Expressions on how they’re tackling newfound customer expectations. See how they’re growing their dental business network, by finding new audiences and delivering personalized patient journeys at every service touchpoint.