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How UCSF Health is Building Apps to Improve the Patient Experience

Featured Speakers:

Ed Martin, Director of Technology, UCSF Health
Jerry Young, Product Management Leader, UCSF Health
Merima Hadzimuratovic, Product Marketing Manager, Salesforce

Consumers expect mobile, intelligent, intuitive, and personalized experiences. The expectations are the same when the consumer becomes a patient; yet manual paper processes, technical debt, and strict regulations make delivering this experience a big challenge for many healthcare organizations.

Learn how the University of California, San Francisco Medical Center is using Heroku to build custom apps that:

  • Integrate with the EHR to streamline the referral process

  • Simplify scheduling for the patient

  • Improve the overall patient experience to be empathetic, delightful, personalized, and fast


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