How Small Businesses Transform their Customer Experience
Kelsey Bialek, Manager of Data and Systems, Camp Kesem
Mala Ravi, Product Marketing Manager, Salesforce
Did you know nearly 76% of customers expect companies to understand their needs and expectations? 58% of SMB leaders say meeting customer experience expectations is a challenge for growth over the next two years.
As a small business leader, you know that customer relationships are the key to growth but with limited budgets and resources, you may feel the pressure to keep up. Are you wondering how to connect to your customers, deliver great experiences, and rise above bigger competition?
Attend our webinar to learn more about why a Customer Relationship Management (CRM) solution can be the key to unlocking a single view of every customer so that you can deliver the experience your customers deserve. We will explore how a CRM can help small businesses manage customer relationships and the data and information associated with them. Join us as we talk to small business Trailblazer, Camp Kesem, to learn their best practices about organizing all their customer data to grow faster.