The Digital Imperative in Today’s New Normal
Simon Shaw, Customer Service Practice Director, IBM
Mercedes McAndrew, Senior Product Marketing Manager, Salesforce
If you could go back in time three months from today, what would you wish you had done differently as it pertains to your digital roadmap? What would those changes look like in the way you deliver service to your customers today? Unfortunately, we can’t travel back in time but the good news is, it’s never too late to the begin future proofing your business.
Join us on October 6 and hear from Salesforce and IBM on how digitally transforming your business has moved from a nice-to-have to a must-have in today’s world. In this webinar, you’ll learn how:
- A complete platform solution with a 360º customer view can be your company’s greatest differentiator
- Transformation has impacted worker productivity
- To implement best practices to digitally transform your business